Client Services Coordinator

Client Services Coordinator

Location: London (Hybrid working - 3 days in office)

Salary: £28,000-£30,000

Contract: Full-time

The Role

This is a varied administrative position within a busy, client facing team that delivers workplace learning and education programmes. The team supports multiple internal stakeholders and external partners, operating in a fast paced environment where organisation and attention to detail are essential. You'll provide day to day coordination and operational support, helping the team run smoothly and ensuring clients and visitors receive a professional, well organised experience. This role suits someone who enjoys being the go to person, keeping diaries in order, managing details, and supporting events and client activity. A work laptop will be provided.

What You'll Be Doing

You'll act as a central point of coordination for the team, handling scheduling, enquiries and administrative processes. Key responsibilities include:

• Coordinating diaries and booking meetings with clients and partners
• Managing scheduling requests via phone and email
• Maintaining accurate records and data across internal systems
• Welcoming visitors and acting as a front of house point of contact when required
• Handling inbound calls and routing messages appropriately
• Supporting the organisation of internal and external events
• Coordinating client communications and mailings
• Raising invoices and supporting basic finance administration
• Providing general administrative support to ensure the team operates efficiently

What You'll Bring

This role suits someone organised, proactive and calm under pressure, who enjoys working in a dynamic, people facing environment.

Essential

• At least 2 years experience in an administrative, coordination or bookings based role
• Strong diary management experience using email and calendar tools
• Confident using office software (email, spreadsheets, presentations and documents)
• Excellent organisational skills with strong attention to detail
• Clear, professional written and verbal communicationAbility to prioritise competing demands and manage time effectively
• Comfortable working independently while contributing to shared team goals
• Friendly, professional manner with colleagues and visitors

What's On Offer

• £28,000-£30,000 salary
• Hybrid working model (London based office)
• Work laptop provided
• Employee wellbeing and assistance programme
• Private healthcare cover
• Pension scheme