Client Service Manager - Account Maintenance - Connectivity setup - SAP (f/m/x) Prague -

On behalf of our client, an international financial service provider located in Prague, we are looking for an external resource with skills and abilities as stated below:

Client Service Manager - Account Maintenance - Connectivity setup - (f/m/x) Prague -

Project description:

The role of the Client Service Manager is to ensure that value is achieved as anticipated from the outsourced relationships.

He/she is responsible for overall compliance of services as expressed in the Statement of Work and Service Level Agreements and for making sure that any problems with the day-to-day delivery of services provided by the service provider are minimized.

This position oversees planning and forecasting of service consumption, quality of service and customer satisfaction.

Duties and Responsibilities:

• Account Maintenance: Handling account openings, closures and changes in Client information as well as maintaining accurate Client data in systems such as SAP
• Connectivity setup: Allowing clients to instruct and receive reporting on their accounts
• Signature Verification: Providing signature verification services for our clients entities
• Monitor, verify and execute incoming internal & external requests
• Verify accuracy and completeness of the requests, follow up and ensure proper execution
• Collection and storage of customer documentation
• Regular collaboration with colleagues from Headquarters located in Frankfurt and Luxembourg, aka Governance Hub
• Provide regular status to the Project

Required Skills and Experience:

• Strong organizational and solution-oriented skills, attention to detail
• Ability to work independently as well as in a team in a diverse international environment
• Adaptability to thrive in a fast-paced, changing environment, multi-tasking ability
• A keen interest in enhancing your skill set and your understanding of the capital markets

Following skills would be a plus:

• Experience with SAP systems, account maintenance and archiving tools is an advantage
• German level B2 is a plus

Additional information:

• Start date of assignment: ASAP
• Initial contract duration: 31.12.2026
• Degree of employment: Full-time
• Location: Prague (50 % remote)

Please let us know if this project is of interest to you and when you could be available. We are looking forward to your reply.

Best regards,

Andy

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