Client Relationship Advisor

Are you self-motivated and ready to be part of something exciting?

Are you a good communicator and strong at building key relationships with stakeholders?

If so, we have an opportunity that offers a rewarding career working for a company where you can feel proud of your achievements daily and be a valued part of a culture truly driven by care.

As well, a chance to work for an employer accredited as a fantastic workplace by the Top Employers Institute, NHS Professionals (NHSP), would be a great choice for you!

We are currently recruiting for a Client Relationship Advisor (Internally known as a Trust Services Partner).

37.5 Hours per Week / Monday - Friday On-Site (No Hybrid Working)

Location - Croydon University Hospital

£26,000 per annum / plus the opportunity to take advantage of a range of our unique Rewards and Benefits

This critical role for the local NHS Trust involves providing on-site customer support for ward managers and NHSP bank workers, ensuring all contact with NHSP is quick, simple, and helpful. You will support ward managers and workers by delivering expert advice and guidance for prompt query resolution when the NHSP National Service Centre cannot assist. You will also manage client relationships by visiting wards to check on ward manager and flexible worker satisfaction and promote NHSP to potential new workers during visits.

In return, we offer a unique set of rewards and benefits:

• Annual Leave - 27 days annual leave plus Bank Holidays, with an option to buy an extra 3 days annually.
• Employee Discount Schemes - Access to benefits like the Blue Light Card with discounts online and on the high street, and Beat, a reward and recognition platform with discounts on electronics, entertainment, travel, and more.
• Star of the Month! - Recognize colleagues who go the extra mile and win £100 shopping vouchers.

We are proud to be the first NHS organization to gain the Top Employer accreditation from the Top Employers Institute.

To be successful in this role, you will need to:

• Be a strong communicator and relationship builder
• Be highly organized and committed
• Have strong diary management skills
• Experience managing a demanding, fast-paced environment
• Manage multiple stakeholders effectively
• Have a background in excellent customer service

In return, we offer fantastic benefits:

• Generous annual leave - 27 days plus bank holidays
• Commitment to talent management & development
• Star of the Month award with £100 vouchers
• Pension contributions up to 10%
• Life Assurance
• Group Income Protection
• Wellbeing Programme
• Employee Assistance Programme
• Employee engagement and discounts platform

About Us:

NHS Professionals (NHSP) runs the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their needs. Owned by the Department of Health and Social Care, any surplus is reinvested into the NHS. We are proud to be the first NHS organization to be accredited as a Top Employer.