Client Project Manager

Client Project Manager - Enterprise Payments Platform What does a great Client Project Manager do?

The Client Project Manager plays a critical role in delivering our Enterprise Payments Platform to a growing global client base. You'll take ownership of projects end to end - structuring delivery from the outset, managing day to day commercials, leading client relationships, and ensuring successful delivery against agreed scope, time and budget.

Key Responsibilities

• Deliver projects and programmes to agreed time, cost and quality standards
• Own full project lifecycle deliverables, ensuring they meet agreed quality expectations
• Build and maintain strong relationships with senior stakeholders across Fiserv and client organisations
• Lead and coordinate cross functional teams across the full SDLC, including design, build, test, QA and implementation
• Clearly define and adapt the project approach as priorities or requirements change
• Manage scope, change control, resources and timelines effectively in a dynamic environment
• Lead virtual project teams with respect, clarity and accountability
• Take ownership of project commercials, including leadership of client negotiations
• Contribute to the evolution of delivery and development methodologies as the business scales
• Promote best practice and continuous improvement across the wider EPP team

Qualifications & Experience

• Proven experience managing large scale, complex projects in a fast paced, client facing environment
• Strong understanding of the full project lifecycle, including scope, change and process management
• Deep experience delivering high value, fixed price projects with full commercial responsibility
• Solid understanding of software development and delivery lifecycles within a commercial organisation
• Highly organised and methodical, with strong attention to detail and adaptability to change
• Strong track record working with remote and distributed delivery teams
• Ability to balance competing priorities while consistently meeting key milestones
• Excellent written and verbal communication skills, with confidence engaging senior leaders and technical teams
• Payments industry experience strongly preferred
• Experience with Clarity and JIRA desirable

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.