Client Partner

Also known as: Account Lead Account Director / Digital Account Director
Manchester (Hybrid)
Full-Time
Competitive salary (£55k to £65k, dependent on experience)

Lead Digital Growth at one of the best agency's around

We're looking for an experienced Client Partner to lead high-profile digital accounts and shape the next stage of this fantastic agency's growth. You'll be the senior point of contact for some of their most important clients - driving relationships, digital strategy, and performance outcomes across Paid Media, SEO, Digital PR, UX, and Data. You'll have a deep knowledge of performance digital but understand the full channel mix too.

You'll be working for a hybrid marketing agency obsessed with delivering integrated, brilliant, accountable work. The team includes the best minds from network and boutique agencies, working together to create immersive, high-performing brand experiences. If you're passionate about performance, creativity, and culture - you'll love it here.

You'll join a bold, collaborative agency where no two days are the same and curiosity is our default setting. Ready to lead from the front?

What You'll Be Doing

• Lead strategic, performance-driven digital accounts , ensuring they are profitable, growing, and delivering client satisfaction (NPS measured)
• Inspire and develop your team , including direct line management of a Client Manager
• Work across departments and channels to shape briefs, lead strategic planning, and bring ideas to life
• Facilitate workshops, QBRs and deep dive sessions with clients and internal stakeholders
• Partner with performance channel leads on forecasting, reporting and optimising ongoing work
• Own commercial performance , including setting targets, reporting, and negotiating fees/contracts
• Drive organic growth and spot new opportunities within existing and future clients
• Actively promote inclusion, equity and belonging through your leadership, team culture and decision-making
• Represent B Corp commitment -helping create a workplace and client partnerships that are driven by purpose as well as performance

You'll Work Closely With

Internal: Client Strategy, Creative, Performance Teams, Tech, Ops, New Business, HR, Finance, Board

External: Marketing & Digital Teams, Procurement Teams, Partner Agencies, Freelancers, Media/Supplier Partners

We Think You'll Thrive If You Are

• A confident, experienced digital marketing leader (7+ years in an agency or strategic role)
• Commercially sharp - able to balance budget realities with ambitious growth goals
• An excellent presenter and communicator, capable of commanding senior-level meetings
• A strategic thinker who digs into briefs and interrogates assumptions
• Future-focused - always pushing toward long-term client success, not just short-term delivery
• A strong, empathetic leader who develops people, not just manages them
• Passionate about great work and where digital fits in the bigger business picture

We're Looking For Someone Who

Is already operating at Account Director level (or higher)
Has led digital performance accounts with measurable success
Brings proven client growth and relationship-building experience
Collaborates brilliantly with strategy, performance, and creative teams
Has excellent interpersonal skills and a curious, proactive mindset

You'll Live the Agency's Core Values

• Love What You Do - Passion fuels performance
• Stand Together, Succeed Together - Team over ego
• Constantly Curious - Always asking 'what if?'
• The Truth, Kindly Told - Honest, clear, constructive
• Own It - Be responsible, reliable, proactive
• Everyone Matters - Inclusion is built into everything

What You'll Get

Up to 38 days leave (incl. life-balance days, Xmas closure, service bonuses)
Access to professional mental health support
Nutritionist, PT access, fresh fruit, breakfast
Private health insurance (covers pre-existing conditions)
Enhanced parental leave
£1,000 refer-a-friend bonus
Hybrid working - Tues/Thurs office days in Manchester
Learning, Lunch & Learns, IPA training, peer review feedback
Monthly socials, buddy system & culture-led events
Quarterly

A Culture That Walks the Talk

This agency are extremely proud of their DEI journey - but they're not done. From neurodiversity-friendly spaces to flexible work, certified B Corp standards to mandatory inclusivity training, they are building a place where everyone truly matters.

They know diversity is strength. But inclusivity is action-and that's what they're committed to.

Ready to lead with purpose, passion, and impact?
Apply now and join the agency that's redefining what it means to deliver brilliant work, brilliantly.