Client Director

As a Client Director at Organic, you will be responsible for leading our largest, most high-profile client relationship, while also supporting a portfolio of smaller accounts. This role is central to fostering deep, strategic relationships and identifying long-term opportunities that drive client growth and agency value. You will be a trusted advisor, a voice of confidence, and a champion of innovation. Working closely with senior client stakeholders and internal teams to ensure we're always delivering impactful work that moves the needle.

As a Client Director at Organic, you will be responsible for leading our largest, most high-profile client relationship, while also supporting a portfolio of smaller accounts. This role is central to fostering deep, strategic relationships and identifying long-term opportunities that drive client growth and agency value. You will be a trusted advisor, a voice of confidence, and a champion of innovation. Working closely with senior client stakeholders and internal teams to ensure we're always delivering impactful work that moves the needle.

What you'll be doing

• Own and lead the strategic direction of our largest client account, acting as their key point of contact and trusted partner.
• Support a small portfolio of additional accounts, ensuring each has a clear growth roadmap and strategic oversight.
• Respond to client briefs with clarity, helping to shape complex challenges into compelling digital solutions. Build enduring, senior-level relationships within the clients organisation.
• Create strategic account plans and roadmaps that align with client business goals and demonstrate the value of our partnership.
• Proactively identify and act on opportunities for account growth and innovation - working alongside Organic's brilliant experts and the tools & tech team.
• Lead senior client meetings, presentations, and workshops.
• Ensure effective budget oversight and commercial control.
• Mentor and support the wider Client Services team, including Account Managers, with strategic guidance and best practice.

What skills you'll need

• 6+ years of experience in client services, including experience managing large digital or marketing accounts.
• Strategic thinker with a track record of delivering value through insight-led, tech-first solutions.
• Commercially astute with excellent communication and relationship building skills.
• Able to thrive in a hybrid, fast-paced agency setting.
• Proactive, energetic, and a collaborative team player.

What you'll get in return

You'll be coming into a well-run, established but independent agency. We do great work for our clients. We believe in Digital For Good, we are a B Corp and we're keen to make this a great place for our people to develop
and grow their careers.

We work with a mix of clients, with large blue chip national and international clients being a core of the work we do. This demands high standards but also allows our people to work with the best talent in the industry.

You'll have a chance to make a real impact on the business from day one. While we provide support from a senior team of managers, we also encourage individuals to take the lead, to show initiative and to find better ways to get stuff done. It's very much a meritocracy.

Why you'll love working with us

• Monthly Wellbeing Allowance - A dedicated monthly budget to support your mental, physical, or emotional wellness-whether it's fitness, mindfulness apps, healthy snacks, or something just for you.
• Birthday Day Off & Year-End Break - Celebrate your special day with a paid day off just for you, plus enjoy a full agency shutdown between Christmas and New Year-no emails, no meetings, just rest.
• Holiday That Grows With You - Start with a generous holiday allowance, with additional days awarded based on your length of service.
• Career Mapping & Development - A personalised career development plan with regular check-ins, training opportunities to help you reach your professional goals.
• Enhanced Parental Leave Packages - Inclusive and supportive policies for all parents, offering additional time and flexibility when you need it most.
• Mental & Physical Wellbeing Support - Access resources, workshops, and guidance to keep you healthy, happy, and supported at work and beyond.
• 'Above & Beyond' Performance Awards - We love to celebrate great work. Recognise and be recognised with regular performance-based awards and shout-outs.
• Truly Flexible Working - Shape your work hours and environment to fit your life. We trust you to deliver-whether that's remotely, in the office, or somewhere in between. (We're flexible, but we're a team too-so sometimes flexibility flows both ways.)
• Regular Team Socials - From casual after-work drinks to creative off-sites and seasonal parties-we make time to connect and have fun.
• And That's Just the Start - We're always evolving our benefits and culture based on what matters most to our team.

Join our team! Check out the job description and apply if it sounds for you. Don't hesitate to apply - we promise we won't bite!