Leave us your email address and we'll send you all the new jobs according to your preferences.

Client Delivery Manager - EU

Posted 1 day 5 hours ago by FOBA

Permanent
Not Specified
I.T. & Communications Jobs
Nottinghamshire, Nottingham, United Kingdom, NG1 1
Job Description

Imagine yourself

  • Growing your expertise and expanding your skillset with every project.

  • Collaborating with a vibrant, diverse, global team.

  • Contributing to a brighter, more sustainable future.

It's all possible with a role at Esko .

Esko, a Veralto company, is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Our platform and tools empower retailers, pre-media and trade shops, manufacturers, and converters to manage packaging design and print processes efficiently.

Innovation is at the core of our business: we constantly seek to improve our products, processes, and people.

We prioritize a diverse workforce and inclusive workplace, encouraging people from all backgrounds to apply.

Reporting to the Global CPG Client Delivery Director, the Client Delivery Manager will lead a team of Solution Architects, Project Managers, and internal collaborators to ensure seamless project delivery, meeting and exceeding customer expectations. This role is located remotely in Europe.

In this role, a typical day will include:

  • Leading and mentoring a diverse team, fostering collaboration and innovation.

  • Serving as a senior consultant for customers, setting clear expectations, and providing industry expertise to solve challenges.

  • Navigating client requests to balance needs and project goals.

  • Collaborating with R&D, CloudOps, Support, and other departments to influence project direction.

  • Partnering with the customer success team for internal coordination.

  • Supporting Sales and Pre-Sales in scoping projects, setting expectations, and handing over to Deployment.

  • Managing escalations, issues, and conflicts to ensure smooth collaboration.

  • Driving risk assessment processes and providing guidance.

  • Leading project governance, resource planning, and delivery, ensuring quality and customer satisfaction.

  • Identifying skill gaps and supporting team development through training and growth opportunities.

The essential requirements include:

  • Proven leadership with at least 5 years in business process or asset management technology solutions.

  • Experience in software implementation/digital transformation, ideally in packaging, with knowledge of Esko software (WebCenter, MediaBeacon, Automation Engine).

  • Ability to identify process gaps and develop mitigation strategies.

  • Experience serving consumer goods, pharmaceutical, or retail clients.

  • Strong collaboration skills across multifunctional teams.

  • Bachelor's or master's degree (or equivalent).

  • Willingness to travel occasionally within regions.

Joining Veralto means becoming part of a global leader dedicated to vital resources like water, food, and medicine. We offer a culture where purpose meets possibility, with opportunities for growth and impact.

We value diversity and encourage applicants from all backgrounds. If you're curious about what you can achieve, now is the perfect time to explore your potential.

Unsolicited Assistance

We do not accept unsolicited resumes from headhunters or recruitment firms without a signed agreement. Resumes sent without approval will be considered property of Veralto, and no fees will be paid.

Email this Job