Client Adviser Team Leader

Are you a technically strong Corporate Client Advisor or Account Handler ready to step into leadership? Or are you already leading a team and looking for an opportunity where you can genuinely make an impact?
We're partnering with a highly respected insurance Broker that is investing significantly in its Bristol operation. As part of an exciting period of growth and transformation, they're looking to appoint a Client Advisory Team Leader to lead, develop and inspire their client support team.
This is an excellent opportunity to join a business that is building for the future, where you'll play a pivotal role in developing people, improving processes and helping to shape a high-performing culture.

The Role

Reporting into the senior leadership team, you'll oversee the day-to-day management of the client advisory function, ensuring exceptional support is provided to the Corporate Client Executive team and their clients.
Your responsibilities will include:

• Leading, mentoring and developing a team of five Client Advisors, including graduate-level talent
• Providing technical guidance and support across a varied corporate insurance portfolio
• Coaching your team to deliver a proactive, consultative service that adds real value to clients
• Driving engagement, performance and continuous improvement within the team
• Supporting the smooth running of the client servicing function while maintaining high standards of quality and service delivery
• Helping to foster a collaborative, high-performing culture as the business continues to grow

About You

We're looking for someone who combines strong technical insurance knowledge with a genuine passion for developing people.
You'll ideally have:

• A strong technical background within corporate insurance
• Experience as a Team Leader, or be a Senior Client Advisor or Account Handler ready to take the next step into management
• Excellent coaching and mentoring skills, with the ability to support and develop less experienced colleagues
• A consultative approach to client service and problem-solving
• Strong organisational skills and the ability to manage multiple priorities within a fast-paced environment

What's on Offer?

This is a fantastic opportunity to join a business that's investing in its people, culture and future.
In return, you'll receive:

• Salary up to £55,000
• Bonus potential of up to £15,000
• Hybrid working (typically three days per week in the Bristol office)
• Comprehensive benefits package
• The opportunity to shape and develop a growing team
• Clear opportunities for career progression within a business that actively promotes from within
• A supportive leadership team that values collaboration, development and long-term success

If you're looking for a leadership role where you can use your technical expertise to develop others and make a real difference, we'd love to hear from you.

Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.