Client Account Director

Client Account Director page is loaded Client Account Directorlocations: London (UK)posted on: Posted Todayjob requisition id: R-164056 Please note this position is based in London and this will be the contractual location of the successful candidate, other locations cannot be considered. Client Account Director - 9 Month Secondment This is a fantastic opportunity for a well rounded, proactive professional to join the UK Insurance Client team at Aviva Investors. The role is ideal for someone who thrives in a client facing environment and is eager to deepen their investment knowledge while strengthening relationships with a broad range of UK insurance clients. A bit about the role: As a Client Account Director, you will play a key role in maintaining strong client retention - and enhancing the reputation of Aviva Investors through first class service delivery. You will champion a culture of client service excellence across the organisation, ensuring positive market perception and consistently high standards of support. In this role, you will manage day to day relationships with Aviva clients across various asset classes, co ordinate the resolution of client issues, and maintain strong working relationships across all areas of Aviva Investors. You will take ownership of legal documentation-including IMAs-ensuring all amendments are accurately executed, while keeping team processes, procedures and client records updated. You will act as the primary point of contact in client meetings, oversee fee billing processes, and support mandate changes for existing clients. Alongside maintaining deep product knowledge, you will ensure potential cross selling opportunities are appropriately shared with the Client Relationship Director. Skills and experience we're looking for: Relevant degree or equivalent experience as a Client Account Director or similar, working with insurance clients. Team player, good communicator and hard worker IMC or equivalent qualification Proven ability to take ownership of client relationships and achieve successful outcomes by influencing internal and external stakeholders. A strong collaborator able to build effective relationships with different business areas across Aviva Investors.In this role you'll be 'Certified' under the Financial Conduct Authority / Prudential Regulation Authority's Senior Managers and Certification Regime (SMCR). This means that we'll need to complete some regulatory background checks on you before you take up your role and we'll need to ask you some questions on an annual basis to make sure you remain 'fit and proper' and competent to carry out your role. We'll provide training on what holding a SMCR role means when you join us and annually thereafter. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Competitive Salary (depending on skills, experience, and qualifications). Discretionary bonus opportunity - depending on individual performance and Aviva Investors'! Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days! Aviva-funded Private Medical Benefit to help you get expert support when you need it. Make your money go further with up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Aviva is for everyone: We're inclusive andMost of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva, take a look .We'd love it if you could submit your application online. If you require an alternative method of applying, send an email to . Please ensure that you have attached an up-to-date CV and/or updated your professional profile on Workday as we cannot progress your application without this . Investors is the asset manager for Aviva, the UK's leading insurance, wealth and retirement business. With responsibility built into our investment processes, we create solutions fit for the future. We have the capital, scale and influence to drive positive change in the world and we don't take that responsibility lightly as we strive to do the right thing for our people, communities.We bring together expertise from over 1,500 people in 14 countries connecting seamlessly as one team to deliver the best of our diverse expertise with every investment.It takes all of us at Aviva Investors to contribute to creating an exceptional client experience, reflecting our innovation in sustainability. Enjoy an inclusive environment, get rewarded for high performance and take control of your development.