Clerical Officer

Clerical Officer, School Nursing Admin Teams - Band 2

Location: Thomas Street Clinic Dungannon

Pay Rate: £12.75 per hour
Contract: Temporary - Ongoing
Hours: 24 per week Mon- Fri

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This role provides administrative and clerical support to the School Nursing Core and Immunisation Teams, helping to deliver the Healthy Child, Healthy Future Programme, including school vaccination and paediatric flu programmes.

Main Responsibilities

• Providing administrative support to school nurses and managers.
• Preparing and distributing vaccination information packs to schools.
• Delivering and collecting correspondence from schools across the local area.
• Contacting GP surgeries and parents to obtain or update vaccination information.
• Typing letters, reports, and other documents.
• Filing, photocopying, and carrying out general office duties.
• Managing telephone enquiries, diaries, appointments, and meetings.
• Handling incoming and outgoing mail.
• Ordering and checking office supplies and stores.
• Entering and retrieving information from computer systems, including the Child Health System.
• Providing clerical cover across the Trust when required.

Key Skills Required

• Good administration and organisational skills.
• Strong communication and telephone skills.
• Accurate data entry and record-keeping.
• Competence in Microsoft Office and general IT systems.
• Ability to work independently and as part of a team.
• Flexibility to travel within the Armagh/Dungannon area and support other locations when needed.

Other Expectations

• Maintain confidentiality and comply with GDPR and records management requirements.
• Follow Trust policies on health and safety, infection control, equality, and professional conduct.
• Promote teamwork, openness, and respectful service to patients, parents, schools, and colleagues.
• Take responsibility for ongoing learning and development.

a text-decoration: none; color: ; tr th, tr td border: 1px solid ; tr th background-color: ; Essential Qualifications & Experience

You must have either:

• 4 GCSEs (Grades A-C) including English Language and Maths (or an equivalent/higher qualification), OR
• At least 1 year of experience in a clerical or administrative role.

In addition, you must have:

• Experience using at least one Microsoft Office application (such as Word, Excel, or Outlook) or an equivalent software package.
• A full UK driving licence and access to a car for work purposes (unless a disability prevents driving and suitable alternative transport is available).

Essential Skills & Abilities

The successful candidate should demonstrate:

• Ability to work effectively as part of a team.
• Ability to use initiative and work independently when required.
• Strong organisational skills with the ability to manage and prioritise workload.
• Good communication skills to interact professionally with colleagues, schools, GP surgeries, parents, and the public.