Claims Team Lead - Remote

Advancing People - Recruitment Specialists are now recruiting for a Claims, Team Lead to join a VC Backed Tech company who are using AI to help insures process Claims.

Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans.

As a Claims, Team Lead you will lead, coach, train and develop a team of around 4-5 Claims Handlers, this role is ideal for either - An existing Claims Lead or a strong Claims Handler who is ready to step up into a Leadership post.

Roles & Responsibilities

• Lead and line-manage a team of Claims Handlers (4 to 5)
• Drive performance across quality, productivity, and customer satisfaction
• Manage workflow allocation and team capacity
• Review claims quality and coach team members to improve
• Maintain oversight of the claims portfolio and elevate risks early
• Personally handle a small portfolio of claims to stay technically sharp

Person Specification

• 3+ years of claims experience (buildings, contents, renters, commercial, and personal property are preferred but not essential)
• Currently works as a Senior Claims Handler, Complex Claims Handler, Claims Manager or Claims Team Lead
• Strong organisation and ability to prioritise independently
• Comfortable using data to make decisions
• Team-oriented, hardworking, and ambitious
• Experience leading, mentoring, or coaching others is a plus

This is a full time Permanent position offering an annual salary of up to £55,000 + 15% + Equity as well as very attractive company benefits.

The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time)

Advancing People - Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.