Claims Support Specialist - Hybrid, Repair Coordination

Sedgwick is hiring a Claims Support Technician in Cardiff/Birmingham on a hybrid basis. You will manage a repair-based portfolio, scheduling engineers, updating records, and ensuring timely repair progression while delivering excellent customer service.

The role emphasises liaising with customers, contractors and policyholders, handling calls and emails, and organising workload. Experience in a customer service office environment is preferred with proactive issue escalation.