Claims Investigator (Motor / Liability)

Position Overview

Location: United Kingdom
Engagement Type: Flexible - Self-Employed, PAYE or PSC arrangements available

We have an exciting opportunity for experienced Claims Investigators specialising in Motor, Employers' Liability and Public Liability claims to work across the United Kingdom. This is a varied and investigative role focused on delivering high-quality claims investigations across a range of motor and liability cases.

Key Responsibilities

• Conduct investigations, gather and evaluate evidence, obtain witness statements, and produce detailed reports to support informed claims decisions.
• Manage investigations from instruction through to conclusion, handling both straightforward and more complex cases.
• Identify inconsistencies and potential fraud indicators, follow appropriate investigation procedures, and ensure evidence is gathered, preserved and recorded accurately.
• Conduct interviews with policyholders, witnesses and other relevant parties, prepare CPR-compliant statements, and produce detailed reports within agreed service levels.

Required Skills & Experience

• Proven experience in motor claims investigations.
• Knowledge of Employers' Liability and Public Liability investigations would be advantageous.
• Strong understanding of current case law, statutes and legal liability.
• Understanding of the principle of indemnity and its application.
• Excellent investigation skills and the ability to gather, preserve and evaluate evidence.
• Experience producing CPR-compliant witness statements and detailed investigation reports.
• Ability to identify suspicious activity and follow appropriate fraud prevention procedures.
• Strong organisational skills and the ability to manage workload effectively.
• Excellent communication skills, both written and verbal.
• Good IT skills, including email and Microsoft Word.
• Full UK driving licence and access to a vehicle.

Working Arrangements

Flexible engagement options, with opportunities available via PAYE or PSC depending on individual circumstances and the nature of the role. You will have the flexibility to manage your own workload and coverage areas while supporting a varied range of investigations across the UK.

Equal Opportunity Employment

We are proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation. Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.