Claims Handler - Professional Indemnity

An established London broker are seeking an experienced Professional Indemnity (PI) Claims Handler to join their team on a 12-month fixed-term contract (maternity cover). There's strong potential for permanent opportunities as the team expands.

Role Overview

-Manage a varied caseload of PI claims from FNOL

-Act as the main client contact, liaising with insurers and managing expectations

-Handle a mix of lower value and complex claims across professions such as solicitors, dentists, architects, and other professional services

Candidate Requirements

-UK based claims experience (in PI or Liability Claims)

-Confident client relationship management and strong communication skills

-Organised, autonomous, and able to manage varied caseloads

-Systems experience (Acturis, ECF, CRM) beneficial but not essential

-3 to4 years' claims handling experience preferred

Benefits

-£42,000 + discretionary bonus

-26 days holiday + bank holidays

-Career progression in a large insurance group

-Support for CII/ACII qualifications

-Pension scheme, wellbeing services, paid volunteering, and recognition programmes