Claims Broker

Ambitious market facing Claims Broking role within high performing North American Special Risks team.

You will be handling claims matters from First Notice of Loss to Settlement, supporting your Line Manager, the brokers and working directly with Underwriters and Coverholders to support and fulfil their Claims needs. This role is due to promotion within the team and offers an excellent opportunity to take on more of a market facing, relationship based position. Tight knit and well regarded team, work hard and play hard.

Responsibilities

• Claims Handling:
• Entering information onto Global XB and CLASS to ensure quick turnaround time of claims for both the client and Underwriters.
• Ensuring Underwriters' responses are conveyed to the correct party in a timely manner along with responding to any queries raised.
• Maintaining a claims diary and keeping this up to date.
• Providing Loss runs when requested.
• Monitoring the processing of our Claims bdx to ensure deadlines are met.
• Monitoring Loss funds ensuring DCA's have sufficient funds on existing and new contracts whilst returning Loss funds to Underwriters when available.
• Develop and maintain effective relations with remote team and providing them with guidance as required.
• Building working relationships with our Underwriters, DCAs, Attorneys, Experts.
• Working with Account Handlers and Brokers on their claim's requirements.
• Claims Data and analytics.
• Maintaining accurate and detailed records.

You will need

• 18 months + Claims Broking Experience within US property/special risks
• Working knowledge of the Lloyd's and company markets
• Working knowledge of the role of a DCA
• Experience in Binding Authorities
• Working knowledge of ECF
• Knowledge of the Xchanging process for Signing Claims
• Microsoft Office Skills
• Good spoken and written communication skills
• Accuracy and attention to detail
• Confident and efficient in dealing with large datasets
• Team working ability
• Ability to manage workload and meet deadlines
• Understanding of regulatory requirements in the territories concerned
• Working towards a Certificate in Insurance or higher