CIVILS PATCH MANAGER

DEPARTMENT OVERVIEW

Following an intensive bid process, MJ Quinn has been awarded the OSA (Openreach Service Agreement) contract, bringing significant growth across the Mid North Wales, South Wales, The Marches, West Mid Staff and Central regions. OSA is an updated version of Openreach's former ONSA contract and includes full regional ownership of most network upgrade programmes, maintenance and repair activities on behalf of Openreach.

JOB OBJECTIVE

The Patch Manager plays a pivotal role in ensuring the successful delivery of OSA Civils projects. This position is responsible for leading and supporting civils supervisors and engineers to achieve operational excellence in all aspects of civils works, including excavation, reinstatement, and compliance with client specifications. The objective is to:

• Drive Project Success: Oversee the planning, coordination, and execution of civils activities to meet or exceed Openreach targets and deadlines.
• Ensure Safety & Compliance: Champion a culture of safety and quality, ensuring all works adhere to statutory regulations, client standards, and environmental best practices.
• Enhance Team Performance: Provide leadership, coaching, and mentoring to develop a high-performing team that delivers consistent results.
• Stakeholder Engagement: Build strong relationships with local authorities, utility providers, and clients to facilitate smooth project delivery and resolve challenges proactively.
• Promote Sustainability: Implement practices that minimize environmental impact and contribute to long-term business and community goals.
• Continuous Improvement: Identify opportunities for innovation and efficiency, leveraging technology and best practices to optimize processes and outcomes.

KEY RESPONSIBILITIES

The key responsibilities of this role include, but are not limited to, the following tasks:

People-Focused

• Liaise with Local Authorities, third party utility companies and the client to discuss works and agree job-specific conditions.
• Report progress to key stakeholders.
• Build and maintain strong relationships with team members, customers, and stakeholders.
• Support team development through coaching, mentoring, and collaboration.
• Foster an inclusive and supportive work environment.

Safety Always Matters

• Manage works to ensure streetworks conditions and client timescales are met.
• Carry out regular site audits.
• Adhere to and enforce all safety protocols and standards.
• Identify and mitigate risks proactively to ensure a safe workplace.
• Promote a culture of safety awareness among team members.

Operational Excellence

• Manage and monitor reinstatement quality.
• Support civils supervisor and civils engineers completing works as per specification, overseeing excavation, backfill and reinstatement.
• Execute tasks with precision and efficiency to meet performance targets.
• Drive innovation and seek opportunities for continuous improvement.
• Maintain high-quality standards in all aspects of your work.

Sustaining Our Future

• Through sustainable practices meet the needs of the business without compromising the ability of future generations to meet their needs.
• Use sound decision-making to ensure the long-term future of our business.
• Contribute to long-term solutions that benefit the environment and community.

TERMS AND CONDITIONS

• Working Conditions
• Department: OSA
• Reports to: George Adams
• Hours of Work: 08:00-16:30
• Rate of Pay: £40,000 to £50,000
• Work Location: Stafford / West Midlands / Stoke-On-Trent
• Travel Requirements: Travel required across work patch
• Holiday Entitlements: 33 days inc. Bank Holidays
• Benefits: Medicash Plan, Employee Assistance Programme, Cycle to Work Scheme, Company Contribution Pension Scheme, Training Opportunities, Gym & Retail Discounts, Maternity/Paternity Pay, Life Assurance Benefit

DIVERSITY STATEMENT

MJ Quinn is committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex, or sexual orientation.

MJ Quinn welcomes applications from a diverse range of candidates regardless of their background, disability or gender and is committed to creating a workforce as diverse as the communities we serve.

SUSTAINABILITY

MJ Quinn is committed to, and is investing in, a sustainable future as this is vital for the planet, our communities, customers, and business. Our sustainability goals are shaped in accordance with wider business objectives and the core foundations of sustainable development.

We have a strong history of engaging with our people and we view sustainability no differently. For MJ Quinn this means creating space for proactive participation in the discussions that shape our sustainability aspirations, learning opportunities at all levels, and harnessing employee passion.

ABOUT MJ QUINN

About MJ Quinn

MJ Quinn is a UK-based infrastructure services provider specialising in delivering comprehensive, end-to-end solutions across a range of industries, including telecommunications, utilities, and mechanical and electrical engineering. Guided by a commitment to quality, innovation, and sustainability, we offer tailored services encompassing design, installation, maintenance, and project management.

Partnering with leading organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long-term, sustainable solutions.

At MJ Quinn, our purpose is to play a vital role in maintaining and enhancing critical infrastructure, connecting and supporting communities and businesses across the UK.

Our Core Values

• People-Focused: We prioritise the well-being, growth, and success of our team and partners.
• Safety Always Matters: We are unwavering in our commitment to ensuring a safe environment for all.
• Operational Excellence: We strive for the highest standards of quality, efficiency, and continuous improvement.
• Sustaining Our Future: We are dedicated to delivering sustainable solutions that positively impact the environment and society.

Join MJ Quinn, where we combine innovation, expertise, and a values-driven culture to deliver excellence in every project.