Citrix Engineer - Support

Citrix Engineer - Administration & Support

A Leading Financial Services Business are looking to hire a Citrix Engineer - with specific knowledge and experience working on user, Desktop/Documentation upgrades.

• 6 month initial contract (scope to roll)
• £400 - £500pd via Umbrella company (Inside IR35)
• Based in London, City.
• Hybrid Working - 3 days in the office minimum per week
• MUST HAVE - Strong knowledge of Windows desktop operating systems and experience working in the Financial industry

Skills / Experience

• In-Depth Citrix Virtual Apps and Desktops (MCS, StoreFront, Provisioning) experience
• NetScaler Gateway / Load Balancing / GSLB
• In-Depth Windows 11 image creation experience
• General application troubleshooting
• Office 365 (Office apps, Teams)
• Active Directory
• Group Policy
• DNS
• DHCP
• App-V Package troubleshooting

Soft skills

• Excellent communicator (must be comfortable dealing with senior management)
• Excellent documentation skills
• Comfortable working in a team or individually

Key Responsibilities

• Respond to user issues and see through to resolution.
• Maintain issues list in conjunction with Project / Test Manager
• Update Windows 11 build as and when required.
• Document fixes in the firms corporate documentation management system (Confluence)
• Work with other Citrix team members to resolve issues as and when required.

General Day to Day

• Citrix support base role
• Fix user snags
• Staged migration
• Issues from the users - how to do in Windows 11 as an example
• Don't need a huge Citrix project/architect/design guy
• Hands on admin and support - On premises (not cloud)
• Windows 11 operating system
• Fielding the calls and issues which come in