Chief Product Officer (Belfast)

We're currently recruiting for a Chief Product Officer (CPO) to join our team in Belfast.

This is a hands-on executive role for a product leader who combines strategic thinking with deep operational involvement. You will own the end-to-end product function - from vision and strategy through to delivery, adoption, and commercial outcomes - while building and leading a team of Product Managers.

Reporting directly to the CEO, the CPO will play a central role in shaping the company's direction, ensuring our platform continues to scale commercially, technically, and operationally across multiple sports and markets.

This role is primarily based full time in our Belfast office, with flexibility to work from home up to 2 days per week.

Company Purpose

TeamFeePay is a software platform for football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach.

• Finance
• People
• Governance
• Facilities & Equipment
• Football

TeamFeePay - Employee Benefits

• Highly competitive salary and bonus
• Vitality healthcare
• Death in Service
• Wellbeing hub
• Good pension and holidays
• Professional development opportunities.

What You'll Do

Own Product Strategy & Commercial Outcomes

• Define and own the long-term product vision, strategy, and roadmap across the entire platform.
• Ensure product decisions are tightly aligned with commercial goals, revenue growth, retention, and customer lifetime value.
• Take direct accountability for product performance, adoption, and measurable business impact.

Build & Lead a High-Performing Product Team

• Build, lead, and mentor a team of Product Managers, remaining actively involved in discovery, prioritisation, and execution.
• Set clear standards for product quality, decision-making, and delivery excellence.
• Act as a player-coach: able to operate at strategic, team, and individual product level when required.

Deeply Understand Customers & the Payments Domain

• Maintain a strong, first-hand understanding of customer workflows, pain points, and operational constraints.
• Apply deep knowledge of payments, financial flows, and transaction-based pricing models to guide product decisions.
• Ensure product strategy reflects regulatory, financial, and operational realities.

Drive Execution & Delivery

• Partner closely with engineering leadership to ensure strong execution, pragmatic trade-offs, and scalable technical decisions.
• Stay close to delivery: unblock teams, make hard prioritisation calls, and ensure momentum is maintained.
• Own the full product lifecycle, from discovery through launch, adoption, and iteration.

Align the Organisation Around Product

• Act as the primary product voice internally and externally.
• Work closely with sales, marketing, and customer success to ensure new capabilities are clearly positioned and adopted.
• Represent TeamFeePay at industry events, partner discussions, and strategic forums.

What We're Looking For Experience & Domain Expertise

• Experience in senior product roles within a SaaS environment (typically 7+ years, but we welcome equivalent experience).

• Proven track record of building and scaling successful SaaS products with clear commercial outcomes.
• Demonstrated experience leading and developing Product Managers.
• Background in software development or program management, with the ability to engage deeply on technical trade-offs.
• Background in finance or financial services, with a strong understanding of financial operations.
• Strong understanding of payment processors, payment rails, and transaction-based systems.

Leadership & Ways of Working

• Comfortable operating as a hands-on executive in a growing company.
• Strong judgement, prioritisation, and decision-making skills.
• Able to balance long-term strategy with short-term delivery pressure.

Communication & Influence

• Able to communicate clearly and adapt your style for different audiences including at executive, board, and team level.

• Able to translate complexity into simple, compelling direction.

Bonus

• Interest in sports, grassroots organisations, or community-led platforms.