Charity Shop Manager - Wilmslow

Charity Shop Manager - Wilmslow

Application Deadline: 29 May 2025

Department: Fundraising, Comms & Engagement

Employment Type: Permanent - Full Time

Location: Wilmslow

Reporting To: Area Manager

Compensation: £22,394 - £23,962 / year

Description Contract: Permanent, full or part time (minimum of 28 hours working either 4 or 5 days per week) Salary: £22,394 - £23,962 per annum Location: Grove Street, Wilmslow Closing date: 29th May 2025 Interview date: 5th June 2025Our charity shop in Wilmslow welcomes loyal customers and generous donations where everything we do supports our mission to care for animals in need along with their owners.

As a Shop Manager, you'll have oversight of our charity shop based within a unique high street in the heart of Wilmslow. If you're looking to put your retail experience into a charity who is passionate about pets and people, we're the employer for you!
More about the role Working with the Assistant Manager, you will recruit, train and support our incredibly loyal volunteers to ensure our shop runs smoothly and efficiently. You must be confident in promoting and showcasing what we do to increase the amount of people who are able to volunteer with us or donate stock.

You will be providing oversight on day to day activities, supporting with visual merchandising and planning strategies to increase stock quality and quantity to enable us to grow our business.

As a Shop Manager, we need you to use your experience in retail management to make this store thrive in the community it sits in. Ideally you will have great local connections and ideas in how best to sell and engage with our customers.

Your great organisation skills along with an eye for attention to detail will guarantee smooth operations, allowing your team to come together and provide quality customer service.
Our shop is open Monday to Saturday from 09:00 till 17:00. Your normal working pattern may change each week, subject to the needs of the business.
About you Essential qualifications, skills, and experience:

• Retail management experience
• Commercial awareness to deliver sales
• Excellent interpersonal skills and the ability to build strong external relationships.
• Good IT skills and a basic understanding of finance
• Good people management skills
• Excellent customer service skills

It would also be great if you had:

• Full driving licence (with easy public transport links from Manchester Piccadilly, Stockport, Handforth, Altrincham, Knutsford and Monks Heath, driving is not essential).
• Experience of working with volunteers
• Experience of fundraising

How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes:

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Free physiotherapy advice and face to face intervention
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.