Catering Supervisor (6-month FTC) NEW RA Venues Posted yesterday £13.26 per hour Dunstable Oper ...

Location: Whipsnade Zoo

Salary: £13.21 per hour

Contract: Fixed-term 6-month contract (part-time)

Hours: Minimum 24 hours per week, up to 5 days out of 7. Must be available to work weekends (with flexibility during peak periods)

We're looking for a Catering Supervisor to join our team at Whipsnade Zoo, supporting the day-to-day running of our catering operations across site. This is a hands on supervisory role, overseeing cafe service delivery, supporting the team, and ensuring smooth, consistent service across busy visitor periods.

The role is centred on supervising front of house operations, supporting colleagues on shift, and ensuring high standards of service, cleanliness, and compliance are consistently met. You will work closely with the wider catering management team to ensure all outlets are operating efficiently and effectively.

This position is ideal for someone with proven supervisory experience in a café, hospitality, or catering environment, who enjoys leading by example, working in a fast paced setting, and maintaining high service standards.

We offer a competitive benefits package, including:

• 20 days annual leave, excluding bank holidays (pro-rated for part-time roles)
• Free meals on duty
• Free on-site parking
• Exclusive travel discounts
• Access to wellness, mindfulness, and fitness classes
• Digital GP services for you and your family
• Up to 44% off cinema tickets
• Contributory pension scheme
• Career Pathways and MyLearning development programmes
• Training and development opportunities

• Supervise daily cafe operations and support team performance on shift
• Ensure high standards of customer service, presentation, and cleanliness
• Support and motivate team members during busy service periods
• Assist with stock control, ordering, and waste reduction
• Ensure compliance with food safety, health & safety, and company procedures
• Handle customer queries and resolve issues professionally
• Support training and onboarding of new team members

• Previous supervisory experience in a café, restaurant, or catering environment (essential)
• Strong leadership and communication skills
• Confident working in a fast paced, customer facing environment
• Good organisational skills and attention to detail
• A positive, reliable team leader with a hands on approach
• Basic food hygiene knowledge and understanding of food safety standards

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!