Catering Assistant (General Assistant)

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role

This position will be based at Lakeside Mental Health Unit, Isleworth, working Monday - Friday 11am - 1:30pm.

As a Catering Assistant, you will support the delivery of a high quality food and hospitality service, helping to create a welcoming and efficient catering environment for customers, clients and colleagues. You will assist with food preparation, service and cleanliness, ensuring standards of hygiene, safety and customer care are consistently met. This role plays an important part in the smooth day to day operation of catering services, working as part of a team to deliver a professional, friendly and reliable service.

Key Responsibilities

• Assist with basic food preparation in line with menu requirements and food safety standards
• Serve food and beverages to customers in a friendly and professional manner
• Support the set up and close down of catering areas, including counters and seating areas
• Maintain cleanliness of kitchen, service and dining areas
• Wash up utensils, dishes and equipment as required
• Replenish food, beverages and consumables during service periods
• Follow all food safety, health & safety and hygiene procedures at all times
• Use catering equipment safely and correctly
• Work collaboratively with colleagues to ensure smooth service delivery
• Provide a positive and customer focused experience at all times

Qualifications and Requirements

• Right to work in the UK and willingness to undergo a DBS check.
• Previous experience in a catering, hospitality or food service environment (desirable but not essential)
• A basic understanding of food hygiene and safe handling practices
• Allergen knowledge
• A positive, friendly and customer focused attitude
• Ability to work well as part of a team in a fast paced environment
• Good timekeeping, reliability and a flexible approach to work
• Willingness to follow instructions and procedures

Desirable Qualifications

• Level 2 Food Safety or Food Hygiene Certificate (or willingness to undertake training)
• Experience working within Facilities Management (FM) or contract catering services

Benefits

OCS is ranked 36th on Glassdoor's Best Companies to Work For in 2025. We offer learning opportunities through the OCS Academy and the Hapi app provides discounts, rewards and wellbeing resources.

Equal Opportunities Statement

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.