Catering & Hospitality Assistant

CAT are seeking a Catering & Hospitality Assistant to work as part of the catering team, providing front of house service to café/bar customers and help deliver and maintain a high standard of customer service, cleanliness and presentation.

About CAT

The Centre for Alternative Technology (CAT) is an internationally renowned environmental charity, a world leading eco centre, and one of the foremost providers of postgraduate environmental education in the UK, based near Machynlleth in Mid Wales.

CAT provides inspiration, education and training in solutions to the climate and biodiversity emergency.

Key activities include a visitor centre where people can see solutions in action, residential, in person and online short courses and events, vocational training, and postgraduate degrees in a wide range of sustainability related topics.

• Reference: CHA260513
• Responsible to: Plant Based Sustainable Catering Manager
• Responsible for: Catering Staff
• Contract type: Permanent
• Working Days: Spread over 7 days on a rota basis, including evenings and early mornings split shifts may be required, dependant on business requirements.

Salary and employee benefits

CAT offers a generous annual leave allowance of 25 days p.a. pro rata, plus bank holidays (usually 7-9 days), plus additional allowance at Christmas (usually 3 days), plus 1 extra day for every year worked (up to 5 days).

CAT also offers an attractive package of employee benefits, including:

• a free cooked lunch and free hot drinks from the café whenever working from the CAT eco centre
• 40% discount on retail goods purchased from CAT
• Opportunities for CPD training, qualifications & professional memberships to be funded by CAT
• the opportunity to purchase additional holiday days
• generous maternity and paternity entitlement and Death In Service benefit
• 2 hours per month for general health & wellbeing & 2 hours per month for Welsh language tuition.

Overview of the Role

CAT's catering team aims to provide a high quality service to its range of customers who include day visitors, school groups, students, course attendees, B&B guests, events and conference delegates. CAT's café is one of the leading vegetarian and sustainable food outlets in Wales, showcasing low carbon, nutritious and tasty food. Current areas of operation include the main café and the bar and restaurant in the Wales Institute for Sustainable Education (WISE) building.

Working as part of the catering team, the assistant's role is to provide front of house service to café/bar customers and CAT guests and help deliver and maintain a high standard of customer service, cleanliness and presentation.

Main Responsibilities

• Working with the Catering team, serving customers in the cafe and the bar operating the till, cashing up, cleaning areas and restocking as required
• Working with the Hospitality team, ensuring that an excellent level of presentation and cleanliness is maintained in general public areas and accommodation
• Assisting with events
• To comply with CAT Health & Safety Procedures
• Undertake such other duties as required by the Plant Based Sustainable Catering Manager.