Casualty Claims Technician

An experienced Liability Claims Handler is required to join a Global Loss Adjusters where you will join the UK and European Casualty Team providing full support handling Casualty Claims.

• The role will be hybrid working from the office 3 days per week.

Key responsibilities:

• Handling a portfolio of Casualty Claims including Injury/Third Party Property
• Dealing with a variety of communication via emails/telephone/teams etc.
• Managing claims throughout the lifecycle of the claims process
• Liaising with Policyholders, Insurers, Brokers and any other relevant party involved
• Be a main point of contact for the UK and overseas working closely with the Casualty Adjusters

About you:

• Experienced Liability Claims Handler being able to manage claims through to settlement
• Be able to carry out desk-top investigations, check policy wordings, establish liability and guide all relevant parties through the claims process
• An exceptional communicator and strive to give a first-class customer service throughout
• Self-motivated and have excellent attention to detail
• Enjoy working in a pressured/targeted environment working to SLA's, KPI's
• Ideally be able to speak other European languages such as Spanish, German, French, Italian etc, although not essential
• Be industry qualified, be working towards or have the desire to work towards
• Happy to work in an office environment and be a team player