Casual Housekeeping Team Member

Overview

Are you passionate about creating welcoming spaces and delivering great guest experiences? The Hope & Anchor is looking for a dedicated Housekeeper to join our friendly team. You'll help ensure our pub, restaurant and guest accommodation are presented to the highest standards, helping every guest feel comfortable from the moment they arrive.

Shifts will be based around mornings.

Responsibilities

• Guest Room Cleaning: Refreshing and preparing our hotel rooms to a high standard, ensuring every guest enjoys a comfortable and relaxing stay.
• Public Area Cleaning: Maintaining the cleanliness and presentation of the pub, restaurant, and shared guest areas.
• Attention to Detail: Ensuring every space is well presented, from bedrooms and bathrooms to corridors and guest facilities.
• Team Support: Working closely with the wider team to ensure the venue is ready for service and that guests receive a great experience throughout their visit.

About You

• Pride in Your Work: Great attention to detail and a commitment to high standards.
• Friendly and Approachable: Help create a welcoming atmosphere for guests and work well with colleagues.
• Reliable and Hardworking: Dependable, organised, and able to take initiative when needed.
• Team Player: Enjoy being part of a supportive team environment.

What We Offer

• A Supportive Team: Positive and collaborative work environment where everyone's contribution matters.
• Share of Tips: Receive a share of tips to recognise your hard work.
• Free On-Site Parking: Convenient parking for all team members.
• Wagestream Access: Access your wages on your terms through the Wagestream platform.
• Growth Opportunities: We support career development and progression within our team.

The Hope & Anchor is a beautiful riverside pub, restaurant & inn nestled in the heart of Ross-On-Wye with multiple dining options for customers including a traditional pub bar and a modern cocktail bar, two restaurants, a riverside hut serving those on the go, and a spacious garden with outdoor seating including a Bandstand and all-weather tent area, both of which can house entertainment. We also have 12 beautiful recently refurbished riverside en-suite rooms available, with breakfast included and served in the pub.

Having joined the Country House Weddings portfolio in 2020, we are backed by over 30 years of experience in catering, customer service, and event planning and management, giving our customers peace of mind that they will be well looked after during their time with us.

Our fantastic team is made up of expert chefs, enthusiastic bar and wait staff, experienced managers, and dedicated housekeepers, all of which provide the best service day in and day out across all areas of our venue.

Compensation: Minimum Wage (Plus Tips)