Casual Housekeeping Assistant

Casual Housekeeping Assistant - New Hall Hotel & Spa

Location: Sutton Coldfield, Birmingham, B76 1QX

Salary: Starting at £13.00 per hour + service charge + excellent colleague benefits

Job Type: Casual contract - hours as required

We are currently seeking an enthusiastic Casual Housekeeping Assistant at New Hall Hotel & Spa, part of Hand Picked Hotels.

Set in the heart of stunning countryside, New Hall Hotel & Spa is more than a luxury destination; it's a place where hospitality professionals thrive. Known for exceptional events, indulgent spa experiences, and award winning dining, we create memorable moments for every guest, every day.

We're looking for passionate, talented individuals to join our team. At New Hall, you'll work in inspiring surroundings alongside colleagues who value teamwork, creativity, and excellence. Whether your expertise is in guest services, events, culinary arts, or spa and wellness, you'll have the opportunity to grow, develop your skills, and make a real impact. Here, every role matters-from delivering flawless weddings and corporate events to ensuring each spa or dining experience exceeds expectations. You'll be part of a team dedicated to excellence and hospitality with heart.

As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service with an emphasis on service excellence and consistency.

What will the role involve?

As a Housekeeping Assistant, you will help create an exceptional first impression by ensuring guest rooms and public spaces are immaculately presented and cleaned to the highest standards. With meticulous attention to detail, you'll replenish premium towels and toiletries, and elegantly arrange in room refreshments, including a curated selection of teas, coffees, and biscuits. Your commitment to excellence will contribute to an unforgettable, magical experience. A true team player, you'll confidently self inspect rooms and support colleagues to uphold our reputation for luxury and comfort.

This is a casual contract and will require working a variety of shifts, including weekends which may vary depending on business. Flexible working hours can be accommodated where possible.

What's in it for you?

• A competitive hourly rate of £13.00 per hour with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• A welcoming, inclusive culture where long term friendships and diversity are celebrated.
• Uniform and meals on shift provided.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature.
• You will have passion and pride in delivering exceptional, high quality, personalised service to ensure our guests experiences are memorable.
• You will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast paced, busy environment.

Hand Picked Hotels is an Equal Opportunities employer.

Candidates must be eligible to live and work in the UK.