Casino Operations Executive

Gaming operators looking for platform solutions need an omni-channel turnkey provider that truly understands their needs, wants, and challenges. That's why the team at Pronet Gaming has been handpicked for their extensive B2C and B2B industry experience and local-market knowledge in the regions we serve, enabling us to provide our clients with first-class service and guidance.

Since 1996, our approach has centered around collaboration-working with our clients on a consultancy basis. Every team member is customer-focused, and we're committed to helping our operator clients achieve their strategic goals across global markets.

We do what we say, on time, every time. We work closely with our clients to deliver robust and effective plans of action, strategically providing the optimal iGaming solutions tailored to your specific business objectives and audience needs.

We're dedicated to progression

We employ industry experts worldwide with specialist knowledge in emerging markets and localization, keeping ahead of market trends to ensure our customers stay ahead of the game.

We invest in the best iGaming developers, design teams, and infrastructure globally to deliver innovative, evolving technological solutions that give our operator clients a competitive edge.

Job Purpose:

The candidate must be well-versed in online Casino/Gaming operations to quickly understand the role's responsibilities. Working efficiently as part of a team or independently is essential to ensure uninterrupted casino operations. The candidate will collaborate closely with the Casino Marketing Executive, the Casino Marketing Manager, and the Support team as needed.

Main Responsibilities:

1. Onboarding new partner sites: requesting and following up on technical configuration details and legal readiness, managing onboarding tickets beyond standard wait times.
2. Managing attributes of each new skin based on site requests.
3. Competitor research: uncovering insights from competitors and other sources to recommend improvements for business performance.
4. Assisting the Marketing Manager and Casino Technical Operations Manager with task execution as requested.
5. Reviewing third-party content updates, lobby functionalities, and ensuring partner sites comply with latest developments.
6. Providing backup support for Marketing and Technical Operations Managers/Executives during leave periods.
7. Updating casino-related files: operator list, statuses, legal requirements, AM information, and monitoring site requests for limit changes, RTP adjustments, game exclusions, etc.
8. Proficiency in Microsoft Office: Intermediate level.
9. Fluent in written and spoken English and Turkish.
10. At least 3 years of experience in the online gaming industry focusing on B2B technology.
11. Good knowledge of casino products and functionalities in the online gaming industry.

Only shortlisted candidates will be contacted!

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