Case Specialist

Case Specialist page is loaded Case Specialistlocations: Bradfordtime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 13, 2026 (13 days left to apply)job requisition id: REQ\_ We're looking for a Case Specialist to join our team in Bradford on a permanent basis. This is a hybrid role, with two days in the office and three days working remotely each week. As a Case Specialist, reporting into the Employee Relation Team Lead, this role plays a critical part in delivering a high quality, consistent Employee Relations (ER) service across the business. You will provide practical, confident ER advice, support and coaching to line managers across the full employee lifecycle, handling cases end to end and ensuring decisions are commercially sound, legally compliant and aligned to our risk appetite.Working as part of a small, specialist Employee Relations team, you will support Liberty Blume operations, collaborating directly with People Business Partners, line managers and key partners.You will take ownership of a varied ER caseload, contribute to continuous improvement of ER processes and policies, and use insight and data to help shape proactive, effective people solutions. Handle a varied Employee Relations caseload, providing proactive, pragmatic advice to line managers on matters such as absence, performance and conduct Partner closely with People Business Partners to deliver timely, accurate and commercially focused ER guidance Review and run complex ER cases, assessing risk and raising high risk matters to senior stakeholders as appropriate Support and attend employee and management meetings when required Advise line managers on ER processes, policies and employment law risk, contributing to the development of people policies and manager support tools Collaborate with wider business stakeholders on ad hoc people initiatives and projects Analyse ER data and trends to provide insight, reporting and recommendations Build solid relationships with key stakeholders across the people team and wider business Maintain accurate case documentation, trackers and reports, ensuring confidentiality at all times Design and deliver ER and line manager skills training to support capability building Contribute to the continuous improvement of the ER service based on internal customer needs We tend to look for people with: Essential: Demonstrable experience in an Employee Relations-focused HR or generalist role within a fast paced, customer focused commercial environment Strong working knowledge of UK employment legislation, its application and best practice Broad understanding of the end to end employee lifecycle Proven ability to manage ER cases with a proactive, commercially informed and risk based approach Strong analytical capability, with experience interpreting data, trends and insights to inform decisions Experience working effectively with a wide range of stakeholders, building trusted relationships and resolving issues collaboratively Confident communicator, able to influence and advise at all levels of the organisation Strong interpersonal skills, with the ability to work across cultural boundaries Highly organised, self motivated and resilient, with the ability to adapt to changing priorities Able to work under pressure, meet tight deadlines and deal effectively with ambiguity Competent user of Microsoft Office and HR systems Desirable: Degree educated CIPD qualification (or working towards) Competitive salary 25 days annual leave with the option to purchase 5 more. Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service. Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more. Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Who we are: a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you're curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We're eager to hear from you, no matter your background. Our Story We're building Tomorrow's Connections Today.Liberty Global is a leading international converged connectivity and investment company focused on creating sustainable, long-term value for customers, employees and shareholders through the strategic management of three platforms - Liberty Telecom, Liberty Growth and Liberty Services.Liberty Telecom is a world leader in converged broadband, video and mobile communications services, delivering next-generation products through advanced fibre and 5G networks. It currently provides approximately 80 million connections through some of Europe's best-known consumer brands, including Virgin Media-O2 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, and Virgin Media in Ireland. With our substantial scale and commitment to innovation, we are building Tomorrow's Connections Today, investing in the infrastructure and platforms that empower our customers to make the most of the digital revolution, while deploying the advanced technologies that nations and economies need to thrive.Liberty Growth invests, grows and rotates capital into scalable businesses across the technology, media/content, sports and infrastructure industries with a portfolio of approximately 70 companies and various funds, including stakes in companies like ITV, Televisa Univision, Plume, EdgeConneX and AtlasEdge, as well as our controlling interest in the Formula E racing series.Liberty Services delivers innovative technology and finance services, generating approximately $600 million in revenue.Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence, with a commitment to building a culture where everyone feels they belong.And we're prioritizing diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively "your data") will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment.Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the "Liberty Global Group", "we" or "us") and third party organizations providing recruitment, selection, placement and employment services.Such third parties will use candidate information only in connection with such services, and applicable law.Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted.You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data. You have the right to object to the processing; and the right to lodge a complaint at a supervisory