Case Manager, Housing First, Mid West

Case Manager, Housing First, Mid West

Location: Limerick

Contract: Full Time, Specific Purpose

The Purpose of this role is to work as a part of Housing First Case Management Service to deliver a 'Housing First' approach to individuals experiencing long term homelessness in Limerick City.

What you will do:

• Deliver support in line with the Housing First principles and model fidelity, ensuring a person-centred approach that promotes choice, independence and self-determination.


• Work within the objectives, policies, procedures and best practice standards of the Housing First Intensive Case Management Service.


• Build and maintain trusting relationships with individuals experiencing homelessness or at risk of homelessness, particularly those living on the streets or in temporary accommodation.


• Provide a safe, welcoming and supportive environment, engaging clients in meaningful support aimed at achieving long-term housing stability and independent living.


• Complete assessments, support plans and case management interventions using agreed tools and systems, including Care and Case Management protocols and STAR Outcomes.


• Support clients in accessing and sustaining housing by developing effective links with social housing providers, homelessness services and private rental accommodation providers.


• Assist tenants to establish and maintain successful tenancies, including support with home-making skills, rent payments, reporting repairs and promoting positive neighbour relations.


• Provide advice, information and guidance regarding housing, welfare rights, entitlements and accommodation options, helping clients access and secure suitable housing.


• Support clients to access healthcare, counselling, legal, community and other support services, including accompanying them to appointments where appropriate.


• Assist tenants to integrate into their local communities and support them in pursuing education, training, employment and other personal development opportunities where desired.


• Maintain an active caseload and ensure all case records, assessments, daily logs and client information are accurate, up to date and recorded on relevant systems, including PASS and internal databases.


• Work collaboratively with multidisciplinary teams, internal departments and external statutory and voluntary agencies, while attending meetings, training, supervision sessions and contributing to service development, policy implementation and evaluation activities.


• Promote a safe working environment by identifying and reporting Health, Safety and Welfare concerns, supervising students or volunteers where required, and undertaking any other duties reasonably assigned by the Project Leader.

What you will need:

• A Third Level qualification at degree level in the area of social care i.e. youth work, social studies, addiction, psychology, etc and/or be a CORU registered Social Care Worker.


• Experience of working with customers are or have been homeless


• Experience of working with customers identified as having a dual diagnosis


• Experience of team working


• Report writing abilities


• IT skills


• Experience of working and liaising with other agencies


• Full driver's license (Desirable)

Focus Ireland is an equal opportunities employer