Case Handler

Job Description Camberley / Hybrid (after probation) Full-timeDynamo looking for organised and proactive Case Handlers to join our Mortgage Services team. You'll play a key role in managing mortgage applications from start to finish and delivering exceptional customer service.If you're organised, detail-focused and passionate about delivering outstanding customer service, this could be the perfect next step in your career.What you'll be doing:

• Managing mortgage applications from start to completion
• Collecting, checking and processing client & lender documentation
• Keeping clients, brokers and lenders updated throughout the journey
• Liaising with solicitors, underwriters and other professionals
• Maintaining accurate records in line with FCA requirements
• Working towards team targets in a fast-paced environment
• Contribute to a positive, inclusive and high-performing team environment

What we're looking for:

• Strong organisational and communication skills
• Excellent attention to detail
• A team player with a proactive "can-do" attitude
• Ability to thrive in a fast-paced, deadline driven environment
• Willingness to learn and develop

Why Dynamo?

• Work alongside an award-winning broker
• Build a long-term career within a supportive, high-performing team
• Training and career development opportunities
• Aviva Digicare+, including annual health check up/blood test, 24/7 access to remote NHS GP and nutritional and mental health services.
• Perks at Work - Discounts on products and services inc electrical & Travel.
• Discounts on estate agency, mortgage, conveyancing and surveying services.
• Access to TELUS 24hr, 7 days per week Employee Assistance Programme.
• Company Pension and Day 1 Life assurance for all colleagues.

No previous mortgage experience? No problem. Full training is provided, and previous admin or financial services experience is a bonus.MS03257