Case Administrator - Skegness

Please note: The working pattern will be Monday to Thursday 09:00 - 17:00 (30 minute break) & Friday 09:00 - 16:30 (30 minute break). Reception cover will be required on an ad hoc basis. Case Administrators play a vital support role in probation teams, helping to keep the public safe and giving people the chance to turn their lives around. This role offers the chance to build a rewarding professional career within the Probation Service.

If you are successful in the recruitment process and join the Probation Service, your starting salary will be £24,645. The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF) and increases pay band ranges annually in line with Civil Service Pay guidance.

Overview of the job

This is an administrative position within the Probation Service. Case Administrators support probation staff to work with people on probation. Responsibilities include ensuring all processes run efficiently, maintaining systems, collating and preparing probation information for case files, and handling enquiries from colleagues, agencies and people on probation in a busy environment.

Working Arrangements & Further Information

The MoJ offers hybrid working arrangements where business need allows. The role can only be worked in the United Kingdom. Some roles will not be suitable for hybrid working. Arrangements will be discussed and agreed with the successful candidate and subject to regular review.

Benefits

• Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part time and job share posts will be calculated on a pro rata basis.
• Pension: The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Current civil servants joining will be opted out of the PCSPS and automatically enrolled into LGPS.
• Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Networks: Employee run networks provide advice, support and enable voices from minority groups to be expressed directly to senior management. Networks exist for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees and LGBTQ+ staff.
• Support: Family friendly policies such as reduced hours or job sharing; flexible benefits including voluntary benefits, retail vouchers and discounts; paid paternity, adoption and maternity leave; free annual sight tests for employees who use computer screens; and eligibility for alternative government childcare support schemes.

Equity, Diversity & Inclusion

This job is broadly open to the following groups: UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members with settled or pre settled status under the European Union Settlement Scheme (EUSS), individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, Turkish nationals or certain family members of Turkish nationals with the accrued right to work in the Civil Service, and other eligible categories as listed in the original statement.

Security Checks

DBS Standard security checks are required.

Legal & Compliance

• All candidates are subject to security and identity checks prior to taking up post.
• All applicants must have the right to work in the UK and meet Civil Service immigration rules.
• Applicants may need to provide proof of prior skilled worker visa status if relevant to eligibility after 22 July 2025.
• All candidates are considered under the standard Civil Service principles of merit, open competition and fairness.

Temporary and Reserve Arrangements

Reserve lists may be held for up to 12 months from which further appointments for similar roles may be made.