Capital Markets - Principal Consultant

The Role - What You'll Do

You will be part of a cross cultural global team working on a variety of business consulting engagements in Capital Markets. You will be a part of a world class product management team which will help drive innovation and improve user experience in Investment Banking, Private Equity, Asset Management or Wealth Management.

You will take up a range of roles in the areas of process consulting, experience design, business analysis, applied AI, tech strategy, program and change management. You will analyse problems and come up with solutions, often creative and out of the box, apply business consulting frameworks and methodologies to address business problems, collaborate with client stakeholders and be responsible for the delivery of business results to clients.

Infosys Consulting's Financial Services Practice is seeking an experienced Product Manager/Owner with deep Capital Markets experience to be hired at a Principal Level.

As a Principal Consultant, you will assist in the leadership and delivery of engagements. You will build on your experience designing and executing transformation programs, collaborate and interface with client stakeholders daily, and be involved in branding, thought leadership and knowledge management efforts to provide value adding consulting services that enable our clients to meet the changing needs of the global landscape. You will anchor sales proposal preparation and engagement delivery efforts.

Here are engagements our Capital Markets consultants are working on

• Conducting strategic assessments to define future state functional/technical architecture to meet strategic client objectives leveraging Design Thinking and Service Blueprinting approach.
• Digitalisation of Advisory Platforms covering the end to end Advisory lifecycle from Prospecting to Portfolio Management.
• Machine learning driven personalisation - life events, investment ideas, service alerts, and assessment of client attrition risk.
• Virtual Assistant - Cognitive Assistant Pilot (CAP) to guide Financial Advisors and Customer Support Associates in Salesforce.
• Comprehensive portal to do a "Best Match" and find a Financial Advisor (Individual or Teams) by name, nearby location, gender and International Wealth FAs and teams.
• Smart App where a prospective client can start a bank relationship, find a Financial Advisor, provide discovery for goal based planning, and schedule an appointment.
• Social App for the Financial Advisor to create their social media profiles, provide complete user flows for Facebook Business Page Enrolment, LinkedIn Business Page Enrolment and Approver Review.
• Intuitive Advisor Dashboard that provides an advisor full view of his/her book and action items.
• Re image Operations User Experience to create an Intelligent Ops dashboard (with KPIs, real time notifications, SLAs, etc.) with direct access to ops systems.

Responsibilities

• Functional analysis/SME for specific journeys in Investment Banking, Asset Management, Private Equity or Wealth Management.
• Collaborate cross functionally with business partners including engineering, marketing, design, and sales to allow for the smooth and efficient flow of product activities.
• Work closely with technical departments to ensure user needs are met and resolve issues as they emerge and evolve.
• Manage the product line life cycle from strategic planning to tactical initiatives for both vended and custom solutions.
• Set product strategy and influence acceptance and adoption of that strategy with the end user's experience at the centre of their decision making.
• Specify the market requirements in relation to the business's product for both existing and future products based on market research realised through interactions with clients, consumers and prospective users.
• Lead or contribute to sales pursuits, consulting offerings and internal initiatives to participate in a variety of firm building events.
• Bachelor's degree or equivalent required.
• Prior work experience of 10+ years in management consulting or directly working on advisory business, technology or operational change initiatives in Capital Markets.
• Demonstrated ability in defining, mobilising and delivering complex change programmes in Investment Banking, Private Equity, Asset or Wealth Management firms.
• Excellent presentation and facilitation skills with ability to build relationships at senior management and CXO levels.
• Experience of collaborating with teams comprising both IT and business specialists.
• Candidates authorised to work for any employer in the United Kingdom without employer based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role currently.

Preferred Qualifications / Skills

• Good depth of knowledge and implementation experience in front to back office processes across product areas and leading products in this space.
• Ability to interact with Financial Advisors, operations, technology and practice leaders alike to understand business models, pain points, regulatory obligations and craft innovative solutions to drive value while balancing standardisation.
• Understanding of Advisory Solutions - Firm/Advisory/Client Discretionary Products, SMA, UMA, estate planning, trust services, etc.
• Experience in UX/UI programmes in Investment Banking, Private Equity, Wealth Management or Asset Management industry to improve client and/or advisor experience.
• Prior experience working with consulting firms and managing/executing programmes in at least one of the Capital Market areas, will be preferred.
• Experience working on industry leading managed account solutions/platforms.
• Demonstrate thought leadership, ability to conceptualise and drive new solution/service offerings and take them to market.
• Ability and willingness to work as part of a cross cultural team including flexibility to support multiple time zones when necessary.

Why Join Us?

For the right talent that wants to be part of a diverse team, innovation driven practice and a high performance culture, we offer industry leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions. Curious to learn more? We'd love to hear from you Join us today!