Cafe Manager

Employer: Tesco Location: Tesco Altrincham, Café Manor Rd, United Kingdom Salary: Competitive Closing date: 17 Mar 2026

About the role

We have a great opportunity for a Café Manager with a passion for customer service and proven people management skills to take responsibility for one of our comfy, welcoming cafés. With your background in oversee daily operations as well as the selection, training, and development of a friendly team. You'll make every day a little better for the team, so they can do the same for our customers. As a Café Manager, you'll share our commitment to excellent customer service, manage helpful and eager colleagues in a café that is clean, tidy and organised, and identify opportunities to improve our ways of working while maximising sales and ensuring processes, routines and standards are adhered to. You will also ensure everything is safe, legal, and that the café delivers the high standard we aim for. With your experience working at supervisory level or above, you'll act as a role model, spotting talent, providing feedback and support, and adapting your leadership style to different people and situations. This role is available to candidates who are 18 or over.

You will be responsible for

• Overseeing the overall running of the café, including routines, processes, sales standards, and changes where necessary.
• Holding full profit and loss accountability for the café.
• Maximising sales, impact and presentation in the café, and ensuring everything is safe and legal for customers and colleagues.
• Leading your team and inspiring them to hit sales targets.
• Understanding the key drivers of our service plan and delivering to the required standard.
• Selecting, training, and developing team members to enable them to feel proud of their work.
• Acting as a café menu expert who can share knowledge with the team.
• Ensuring customers are served quickly and receive high quality food and drinks in a clean, tidy environment.

You will need

• A background in hospitality at supervisory level and above.
• A commitment to excellent customer service.
• People management skills that allow you to lead by example and coach inclusively.
• Good planning and organisation skills.
• Confidence using your initiative to identify opportunities to improve our ways of working or adapt to different situations.
• Excellent communication skills to motivate and support a growing team.

What's in it for you?

• Colleague Clubcard after 3 months of service - 10% off, increasing to 15% after each pay day for a four day period, off most purchases at Tesco.
• Flexible working from day one.
• Retirement savings plan.
• Life Assurance.
• Access to free wellbeing services.
• Exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills.
• Uniform provided and policies to support you for all life's moments.
• Holiday starting at 28 days (including Bank Holidays).
• Access to colleague networks providing a space for colleagues to come together from a range of backgrounds.

About Us

With 329 cafés across the country and counting, our teams work closely to deliver the best customer experience and service. Tesco Cafés are a great place to work, with a genuine family feel - truly a place to get on. We pride ourselves on an inclusive culture where everyone is welcome and felt able to be themselves. We celebrate diversity and strive to create a workforce that reflects our customers worldwide. We offer a range of working patterns and encourage applicants from all walks of life. We welcome discussions about flexible working and are committed to providing a fully inclusive and accessible recruitment process. For further information about accessibility support, visit