Café Assistant/Barista

Role Purpose We are seeking a Café Assistant / Barista to deliver a day-to-day café service, welcoming visitors and a high quality food and beverage offer, plus support wider hospitality activity across activities, events and hires

• supporting the Gallery's values, community focus and Welsh identity.

Reporting to Hospitality Supervisor the Café Assistant / Barista will be responsible for making and delivering hot and cold drinks, cakes, pastries and snacks in a limited but well-curated product offer with exceptional customer service and standards.

Key Responsibilities

Customer Service & Front of House Deliver a warm, welcoming and efficient customer experience at all times, acting as a key point of contact for visitors to the café and Gallery.

Take orders, handle payments, and engage positively with a wide range of audiences.

Maintain a strong awareness of the Gallery's wider offer, helping to signpost visitors to exhibitions, events and facilities.

Food & Beverage Preparation

Prepare and serve high-quality coffee, drinks and light food in line with café standards.

Operate coffee machines and equipment safely and effectively (training provided where required). Ensure consistency in presentation, quality and service speed.

Cleanliness & Stock Management

Maintain high standards of cleanliness and hygiene across all café areas, including front of house, kitchen and storage spaces.

Undertake regular cleaning duties, including tables, equipment and service areas.

Support stock management by monitoring levels, restocking as needed, and alerting the Café Lead to low or depleted items.

Assist with deliveries, storage and stock rotation.

Team Support & Collaboration

Work collaboratively with colleagues to ensure smooth day-to-day operations.

Support the Café Lead in delivering an efficient and positive working environment.

Be flexible and responsive to the needs of the team and the wider Gallery.

Events & Visitor Experience

Support the delivery of events, private views and workshops, including set-up, service and clear-down.

Contribute to creating a welcoming and inclusive atmosphere that enhances the overall visitor experience.

Represent the Gallery positively, contributing to its reputation as a high-quality cultural destination.

Compliance & Standards

Follow all food hygiene, health and safety, and allergen guidance procedures.

Undertake required training, including Level 2 Food Hygiene (if not already held). Ensure safe working practices at all times.

Person Specification

Essential: Experience in a café, hospitality or bar environment Customer-facing experience Experience of working within a small team Strong customer service and communication skills Reliable and flexible Positive attitude

Desirable: Barista experience Interest in arts/culture Coffee making training (or refresher provided) Food Hygiene Level 2 qualification (or training will be provided) Welsh language skills

Terms

Café Assistant / Barista Contract: Part-time 25 hours on offer (we are flexible and open to job-share and alternative part-time proposals) Salary: c. £17,485 per annum (equivalent to RLW p/h) Location: Oriel Myrddin, Carmarthen Reports to: Visitor Experience Manager

Benefits

Competitive salary and pension scheme.

Supportive and creative working environment.

Opportunity to support a newly redeveloped flagship arts venue.

Flexibility and commitment to professional development.