Business Systems Analyst

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It's never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business - to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as a Business Analyst for our iiPay business, part of our award winning Global payroll business. Reporting to the Senior Manager Product Development, this full-time, permanent position can be based in our Cheltenham office in and offers global coverage, allowing you to make a significant impact on our payroll business and its growth.

All our roles can be performed remotely with occasional visits to the office as requested by your manager. Where we have office locations, our team members are welcome to work remotely, on a hybrid basis or fully office based as they wish.

This role requires being responsible for liaising with business partners, clients and statutory agencies to identify system changes arising from new projects and on-going system enhancements; The production of work proposals to give an overview of proposed changes with cost estimates where external sign off is required. Produce business systems requirements specifications which clearly define how business requirements should be translated into system changes and enhancements. The ideal candidate has proven experience in facilitating communications and knowledge sharing to ensure client needs are understood and met effectively and efficiently.

The successful applicant will have experience in payroll or a related financial field and have experience of all stages of the software development lifecycle. You should have extensive experience of producing specifications for financial systems, preferably in software as a service (SaaS) and/or cloud environment and have the flexibility to apply themselves to other roles and responsibilities when required. The successful applicant will be highly motivated, manage their work to meet business deadlines and demonstrate the demeanour to fit in with the rapidly evolving environment of a growing business. You will have a demonstrated ability to see beyond the current challenges or obstacles and have an ability to focus on "what's possible".

Key responsibilities:

The successful candidate requires minimum 3 years of Business System Analytics experience and the ability to demonstrate a proven track record in the following areas:

• Experience in the payroll, financial or human capital management field
• Experience of performing the business systems analyst role for a cloud-based SaaS solution
• Ability to work enthusiastically and collaboratively with clients to understand their needs and translate them into business systems requirements
• Ability to communicate the business systems requirements to both technical and non technical teams throughout the software lifecycle
• A keen interest in focusing on creating technical requirements to continue to enhance and simplify the user experience for key stakeholders
• Ability to deliver automation and efficiency initiatives to deliver margin improvements
• Demonstrated ability to collaborate across the organization
• Strong skills in influencing others to utilize full solution capabilities while demonstrating an intense interest in listening and gathering feedback from stakeholders
• Demonstrated ability to perform at a high level in a high-growth, fast-paced environment
• Understands what is required to work in a global organization and will embrace the global business
• Analysis and specification of system interfaces from HR systems and to and from in country payroll systems, including bespoke interfaces for specific clients or systems
• Ability to understand competitive information and analyse/propose requirements to ensure the solution is innovative and competitive
• Participate in business case decision making, project prioritisation and maintenance of the Roadmap
• Hold design discussions with developers and review their design documentation
• Proven skills in end user training of systems features

Attributes/Technical Skills:

• Prior experience analysing software products
• Capacity to become a subject matter expert for our products/solutions and be able to evolve that knowledge as the product develops
• Is naturally curious and spends time to understand industry trends and the competitive landscape to ensure that our requirements reflect current and future state
• Excellent verbal and written communication abilities with an ability to develop technical and functional specifications that are easily understood by the intended audience
• Analytical, critical thinking and problem-solving skills
• Ability to multi-task, manage, and prioritize high priority initiatives
• Excellent customer services skills including expertise in working with external clients and internal business stakeholders
• Significant attention to detail
• Demonstrated ability to demonstrate the solution including features/capabilities and communicate the value proposition in terms that are appropriate for the audience
• GDPR and its systems impact
• Data Protection
• Products such as: Zendesk / JIRA / MS Teams / Box / Adobe / MS Office
• Industry equivalent qualifications with a Computer Science, Information Systems, Business Administration, or similar degree being more desirable.
• Additional language skills given the international nature of our business

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!