Business Systems Analyst

We are Hiring!

We have an exciting new opportunity at Scope Eyecare & Healthcare for a Business Systems Analyst to join our team!

We are looking for people who can connect their own personal vision and values into some of what we do at Scope.

Our vision as a company is to constantly exceed the expectations of our healthcare partners, our patients and our people by bringing together the extraordinary.

The Compensation & Benefits for this role include (but not limited to);

• Performance related bonus
• 24 days annual leave (pro rata).
• Healthcare allowance beginning post probation and increasing at 2 and 5 years service.
• Pension contributions through Zurich beginning post probation and increasing at 2, 5 and 8 years service.
• Company sick pay scheme
• Further Education policy
• Professional Membership

Please read below the full job description for the role and if this is something that you would be interested in, please click apply and a member of the Scope team will be in touch regarding your application.

Business Systems Analyst IRL/UK

The Business Systems Analyst reports to the Head of Information Systems and works to identify and implement process change throughout the Company. The role will involve delivering business solutions and requirements in line with the business demands through continuous improvement. You will work with various stakeholders to identify, design, modify, enhance or adapt existing systems while integrating new features and improvements.

This role will be based in either Ireland or the UK, working with stakeholders from Ireland, the UK and the US. The jobholder should have the flexibility and desire for travel with this role.

Key Responsibilities;

• Identify and deliver Business Solutions and requirements in line with the business demands through continuous improvement. Ensure the solutions are practical, achievable, cost effective and meet company objectives.
• Collaborate with stakeholders to elicit, document, and prioritise business requirements for system enhancements and new projects.
• Analyse existing business processes to identify opportunities for improvement, automation, and optimization.
• Design and document system requirements, including data models, user interfaces, workflows, and integration points.
• Create and maintain comprehensive documentation, including user manuals, system specifications, and process flowcharts.
• Coordinate and support the implementation of new systems and software, including data migration and user training.
• Provide a key link between the business and IS for change implementation, ensuring effective communication within the business are followed.
• Provide ongoing support to business users, troubleshoot system issues, and implement enhancements as needed.
• Manage relationships with software vendors, including contract negotiation, service level agreements (SLAs), and performance monitoring.
• Analyse data to extract meaningful insights and provide recommendations for data-driven decision-making.
• Working on the automation and integration of existing and new systems
• Providing regular progress reports to management.
• Delivering weekly RAG status updates to management.
• Provision of expert guidance and support to the business, including training delivery

Qualifications

• Computer Science Degree (essential)

Specific Knowledge, Skills and Experience

• A minimum of 3 years' experience in a similar role
• Familiarity with the full software implementation project lifecycle
• Extensive experience of systems analysis and implementation.
• Experience of Business Intelligence and CRM applications.
• Capable of prioritizing multiple projects and still meet deadlines.
• Excellent organizational and communication skills.
• Good interpersonal and client/stakeholder-handling skills, with the ability to manage expectations and explain technical detail.
• The jobholder must have the flexibility and ability to travel freely within the EU and between EU & UK.
• Experience of BI Tools would be an advantage.
  
  

Please note you must currently be eligible to work without any restrictions in the country to which you are making an application. Proof will be required to support your application.

Scope provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.