Business Support Officer Downpatrick (Nov - March 27)

Business Support Officer -Downpatrick

Temporary Contract November to March 27

Main Duties & Responsibilities

Provide administrative and secretarial support to Council Officers and departments

Act as a point of contact, handling telephone calls, emails and general enquiries.

Deliver excellent customer service, including reception duties and dealing with members of the public.

Maintain accurate records, databases, filing systems and confidential documentation.

Prepare correspondence, reports, agendas and other administrative documents.

Organise meetings, take minutes and follow up on agreed actions.

Process financial transactions, invoices, payments and purchase orders

Operate and maintain computerised booking and administrative systems.

Assist with the coordination of departmental projects and events.

Liaise with internal departments, external agencies and customers.

Ensure all work is completed accurately, efficiently and in accordance with Council policies and procedures.

Provide general administrative support across departments as required.

Skills & Experience

Strong administrative and organisational skills.

Excellent communication and customer service skills.

Good IT skills and experience using Microsoft Office.

Ability to prioritise workloads and meet deadlines. High level of accuracy and attention to detail.

Ability to work independently and as part of a team.

Understanding of confidentiality and data protection requirements.

Essential Criteria:

Grade C or above in at least 4 GCSEs or equivalent qualification one of which must be GCSE English Language or equivalent and one of which must be a GCSE in a numerate subject or equivalent.

AND

At least 12 months' previous work experience in the following areas

Customer service (internal and/or external customers)

Administrative duties which included typing of letters, reports etc., and filing.

OR

In lieu of qualifications at least 24 months' previous work experience in the following areas:

Customer service (internal and/or external customers)

Administrative duties which included typing of letters, reports etc., and filing

At least 6 months' previous work experience in the use of a Management Information System.

Be able to demonstrate competence in use of e-mail and Microsoft office applications including word, excel.

Good oral/written communication and interpersonal skills.

Ability to work as part of a team.

Other Information:

Start Date:9 November to March 27

Closing Date:30 October 26

Hours of Work: 36 per week

Rate of Pay: £14.52 per hour plus accrued holiday pay

Location: Downshire Civic Centre

If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact Task Recruitment on or to speak to one of our consultants.

The client reserves the right to close vacancies earlier than the specified date, should they receive sufficient applications. If interested, please send your CV as early as possible.

We are an equal opportunities employer. We welcome applications from all suitably qualified persons.