Business Support Officer

About The Role

Contract Type: Permanent; Working Hours: Full Time, 35 hours per week; Number of Positions: 1; Start Date: 1st June 2026; Salary: £22,005 per annum.

We are seeking to appoint an exceptional Business Support Officer to join our welcoming and hardworking Business Team, based at Leo Kelly School.

This is a hugely important role within the school. You will be the first face and first voice of Manchester Hospital School, welcoming visitors, supporting pupils and families, managing reception, handling the main school telephone line and ensuring the smooth day-to-day running of the front office.

Alongside reception responsibilities, you will also provide high-quality business and administrative support as part of the wider school business team.

You will be line managed by the Assistant School Business Manager and work closely with school leaders, pupils, parents, staff and external professionals.

This role would suit someone who is warm, organised, professional, calm under pressure and passionate about making a difference.

Our Values

• Aspiration - creating and maintaining an exceptional learning culture where every pupil and staff member strives for educational and personal growth
• Unity - working collaboratively and holistically as a school community for our pupils
• Kindness - demonstrating empathy and compassion, fostering a supportive, trusting and respectful environment
• Equity - identifying barriers and making reasonable adjustments so every pupil receives the support they need to thrive
• Innovation - creatively developing educational practice to provide flexible, forward-thinking learning experiences

About the Candidate

• Has excellent customer service and communication skills
• Is highly organised and able to multitask
• Can remain calm and professional in a busy front office environment
• Builds positive relationships with children, families and professionals
• Has strong ICT skills and confidence using office systems
• Understands confidentiality and safeguarding responsibilities
• Enjoys being part of a team and contributing positively to school life
• Experience in a school office, reception or busy administrative environment would be highly desirable

What You'll Be Doing

• Acting as the main receptionist and first point of contact for Leo Kelly Schoo
• Managing the school switchboard and directing calls professionally
• Welcoming pupils, parents, contractors and visitors
• Supporting pupil sign-in, safeguarding and visitor procedures
• Building positive relationships with families and external agencies
• Providing high-quality administration support across the school
• Managing calendars, bookings, records and communications
• Supporting attendance, pupil data and school systems such as Arbor
• Working closely with the wider business team to support operations

We are fully committed to safeguarding and promoting the welfare of children, younger learners and vulnerable adults and we expect all staff and volunteers to share the same commitment. This post will be subject to enhanced DBS checks, satisfactory references and will be exempt from the provisions of the Rehabilitation of Offenders Act 1974. DBS Code of Practice which can be viewed here. This post is also subject to satisfactory references, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable. We strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy, and maternity, race, religion or belief, sex and sexual orientation.