Business Support Officer

We are currently recruiting a fulltime Business Support Officer to deliver services to our client in the pharmaceutical industries in Madrid as of 1/7/25.

In this role, you help the organization in timely and accurate compliance submissions, optimize document handling and records management, and reduce the risk of non-compliance. This keeps the organization up-to-date with regulatory changes, resulting in fewer compliance-related issues and better outcomes. Admin support also helps optimize document handling and records management, ensuring that important documents are stored securely and efficiently.

Your responsibilities as a business support officer:

Key responsibilities include, but are not limited to:

• Document handling services that help teams manage and store their important documents in a secure and efficient manner: Retrieving, printing, signing, scanning, emailing, and mailing documents.
• Records management services that help teams retrieve, archive and maintain accurate and up-to-date records, ensuring compliance with regulatory requirements.
• Compliance submission services that help teams comply with regulatory requirements by providing timely and accurate submissions: Uploading, printing, and submitting reports and documents to government authorities.
• Auditing: Responding to audit requests by gathering and providing documentation.

What will you bring to the organisation?

• You obtained a degree in business/office administration or in another relevant area in which you obtained strong administrative and organizational skills.
• Knowledge of regulatory requirements and compliance standards is important, as well as experience in records management and document handling.
• Strong analytical and problem-solving abilities in order to effectively manage records and documents. The role requires strong organizational skills, and the ability to manage multiple tasks effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is needed for this role. Other information management system experience (SFDC, Workday, ) is an advantage.
• Excellent communication skills in the local language and in English.
• You can work on-site in Madrid.
• Knowledge of compliance requirements in the pharmaceutical industry is a plus.

What we offer to you:

• A competitive salary and benefits package.
• An employment contract with our contracting partner.
• A dynamic and collaborative work environment in an international context.
• Opportunities for professional development and career growth.