Business Support Manager (EA Manager)

Salary: £50,000 - £60,000 per year, plus bonus and benefits.

Contract Type: Permanent

Hours: Full time

Disability Confident: No

Closing Date: 05/08/2026

About this job

Your new company is a leading professional services organization. We are seeking a Business Support Manager to lead and develop a team of approximately 40 Executive Assistants, delivering exceptional support services to senior stakeholders and Partners across the business.

Responsibilities

• Lead and develop a team of circa 40 Executive Assistants.
• Manage performance, engagement, absence and development activities.
• Forecast resource requirements and ensuring effective deployment of EAs.
• Build strong relationships with Partners and senior stakeholders.
• Drive service improvements, operational efficiencies and best practice.
• Act as an escalation point for complex stakeholder issues.
• Lead recruitment, onboarding and succession planning activities.
• Monitor team utilisation, service delivery metrics and operational performance.
• Support organisational change initiatives and develop a high-performance culture.

Qualifications

• Proven experience managing large teams within a professional services or corporate environment.
• Strong people leadership skills with experience managing performance and developing talent.
• Exceptional stakeholder management skills, confident to influence senior leaders.
• Experience working alongside Executive Assistants, Personal Assistants or business support functions.
• Commercial awareness and strong operational management capabilities.
• Excellent communication, coaching and conflict resolution skills.
• A proactive, solutions-focused approach with a commitment to continuous improvement.

What you'll get in return

• Opportunity to lead a strategic business support function within a highly respected organization.
• Hybrid working model with flexibility to work across multiple office locations.
• Strong focus on learning, development and career progression.
• Collaborative and inclusive working environment.

Benefits

• Salary £50,000 - £60,000 per year, plus bonus and comprehensive benefits package.
• Collaborative and inclusive working environment.