Business Support Lead (Living Options)

Business Support Lead (Living Options)

Ref: 26-222-BSL-CS-WEB
Role: Business Support Lead (Living Options)
Location: 1 Ravenhill Reach, Belfast BT6 8RB. Agile Working Policy in place.
Salary: Starting on £36,474 per annum (Pro-rata)
Hours: 37 hours per week (a minimum of 30 hours will be considered). Working pattern will be agreed on appointment

The successful candidate will benefit from flexitime

The Service:

Our Living Options service offers a range of accommodation and support services tailored to adults with disabilities. Our accommodation services include Supported Living, Residential Care, Respite and Day Care Services. There is also a Floating and Housing Support service which assist people in their own homes or communities.

Purpose of the job:

To provide high-quality business support to the Director by leading the development, maintenance, and continual improvement of information management systems, ensuring accurate, timely, and relevant internal and external reporting.

The role will oversee scorecard monitoring, coordinate strategic reporting, and support the introduction and optimisation of new systems, in line with Cedar's ISO 9001 quality standard framework. The post holder will also guide and support administrative colleagues in the Directorate to ensure consistency of approach as well as optimising digital systems.

Overall, the role requires a commitment to demonstrate the values of the organisation, working as part of the Living Options team to realise the organisation's vision.

Benefits

• 23 days annual leave and 12 statutory days (pro rata).
• Pay progression, with annual incremental pay increases on salary scale.
• Working from Home.
• Flexi-time policy.
• Enhanced auto-enrolment pension scheme consisting of 5% employee contribution and 4% employer contribution.
• Occupational Sick Pay Scheme.
• Investor in People Platinum accredited organisation with commitment to development of the staff team through training and learning opportunities.
• Staff recognition & reward incentives aligned to high standards of performance and value-based work.
• Cycle to work scheme.
• Health Cashback scheme (including access to 24/7 Doctor's Line & counselling services).
• Special offers at over 600 leading high street and online retailers.

Essential Criteria

1. RQF level 6 (or equivalent) Qualification in a business / administration or related discipline;

AND

A minimum of 3 years' experience in an administration environment, providing direct support to management.

OR

RQF level 5 (or equivalent) Qualification in business / administration or related discipline.
AND
A minimum of 5 years' experience in an administration environment, providing direct support to management.
OR
A minimum of 7 years' experience (in the last 10 years) in an administration environment, providing support to management.

2. IT Literate including demonstratable knowledge & proficiency at advanced level of MS office package including Excel, Word, Outlook, PowerPoint & a working knowledge of Sharepoint.
3. Experience in developing and maintaining information management systems
4. Good organisational and time management skills with ability to plan and manage competing deadlines

For further information and to submit your application, click the apply icon.

Closing Date: Wednesday, 4th November 2026 at 10am

THE CEDAR FOUNDATION IS AN EQUAL OPPORTUNITIES EMPLOYER

Please note - At present The Cedar Foundation does not offer Sponsorship.