Business Support Assistant (CDC)

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Job profile for Business Support Assistant (CDC)

Business Support Assistant (CDC)

Civic Office/Hybrid 26/07/2026 Business Support Assistant (CDC)

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary Grade 5,£25,584 pro rata, (Pay award pending) Contractual hours 22.2 Basis Part time Region Doncaster Job category/type Administration/Clerical Date posted 20/07/2026 Job reference REQ23509 Attachments attachment Front Line and Support 2b - job profile.docx attachment Job Role Summary -Business Support Assistant.docx attachment Benefits booklet.docx

Job description

Basedat:Hybrid Working:Civic Office/ Working from Home

Salary details: Grade 5,£25,584 pro rata, (Pay award pending)

Contract Type:Permanent, Parttime, 22.20hours per week (Mon/Tues/Weds)

Closing date:26 th July 2026

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role ofAdult SafeguardingBusiness Support Assistant.

This role involves working as part of the Business Support Service based within the AdultsWellbeing and CultureDirectorate. The position is to provide and deliver comprehensivebusiness supporttoourspecialistsocialcareteams.This postoffers the opportunity to work closelywithAdult Social CareProfessionals alongwith a variety ofinternalcolleaguesand external partners, allproviding vital support topeople withinour community.

The duties include (but are not limited to)

• Dealing withsafeguardingenquiresand requestsfrom both internal and external customers ensuring that a high standard of customer service isalways delivered.
• Minute taking in a highly confidential, multi-team environment.
• Updatingcustomerrecords, on various systems.
• Work within Data Protection guidelines, handling sensitive and confidential data.

The ideal candidate will have experience of providing administrative support in a busy office, be wellorganised and flexible,haveexcellent customer service skills and experience of working to conflicting deadlines. We are looking for a hardworking and conscientious person to work in a busy environment, providing an essential and valuable service to our customers.

In return for your contribution, we offer:

• Competitive leave entitlement
• Generous local government pension scheme
• Wellbeing support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• More information on benefits can be found in the attached benefits booklet.

Please review the job summary and profile and demonstrate in your application how you meet the required criteria.

Shortlisting Mon 27 th July

Interviews w/c 3rd August

For further information about the role please contact:Sharon WilsonTel: 01302862331 Email:

We encourage applicants to use their own words to reflect their experience and skills and over-reliance on AI is discouraged.

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City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.

We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.

Address
Civic Office
Waterdale
Doncaster
DN1 3BU