Business Support Administrator - Waverley Court

Overview

Business Support Administrator (Building Standards) - Waverley Court

Salary: £26,337 - £28,835
Hours: 36 per week

We are looking for a motivated individual with transferable skills to fill the role of Business Support Administrator working within our Building Standards Department. Edinburgh is a dynamic and growing city, and the Building Standards Team has a key role in the continued development of our capital city by processing around 5,000 building warrants a year. We aim to provide a seamless development consent process with close collaboration between professionals in different service areas. You can be part of this exciting journey, helping to facilitate these opportunities by providing direct support to our technical teams carrying out a wide range of administrative tasks.

You would be responsible for providing administrative and problem-solving support for Building Standards staff and external customers. You must be able to follow processes and handle sensitive and personal information in line with appropriate policies and guidelines. It would be desirable for the post holder to have knowledge of the Building Standards Service and experience with systems such as Uniform and IDOX DMS (although full training will be provided). Excellent knowledge of Microsoft packages including Outlook, Word, Excel, Access and Teams is highly desirable.

We work in a hybrid way at this time which encompasses aspects of home and office working. Our modern open-plan offices are in Edinburgh City Centre, 5 minutes' walk from Waverley Station. The Council provides a wide and far-reaching variety of services, and our varied rewards cater to the needs and wants of our employees. At our core are our values which describe the behaviours that all Council employees are expected to demonstrate in the workplace.

Responsibilities

You will be part of the Building Standards team and provide administrative support and customer service to internal staff and external customers. You will follow established processes and handle sensitive information in line with policies. You will contribute to a seamless development consent process by supporting technical teams with a range of administrative tasks. You will work collaboratively as part of a team or on your own initiative and maintain excellent communication, IT, and organisational skills with a commitment to high standards of customer care.

Qualifications and Skills

Desirable: knowledge of the Building Standards Service; experience with Uniform and IDOX DMS; strong IT skills (Outlook, Word, Excel, Access, Teams).

Essential: ability to work in a team or on own initiative; good communication; strong IT and organisational skills; commitment to the highest standard of customer care.

Job Information

• Job Identification 13230
• Job Category Administration / Business Support
• Posting Date 01/27/2026, 12:00 AM
• Apply Before 02/03/2026, 11:55 PM
• Job Schedule Full time
• Locations Waverley Court
• Contract Type Permanent
• Annual Working Duration 52 Weeks