Business Process Analyst - Insurance/Underwriting) - £50K (12-month FTC)

Business Process Analyst - Insurance/Underwriting) - £50K (12-month FTC)

One of the UK's best known insurance companies requires a Business Process Analyst plays a critical role in capturing and documenting the current operational landscape across Underwriting & Distribution (U&D). Through structured engagement with subject matter experts and stakeholders, the analyst maps as-is processes, systems, and handoffs to surface inefficiencies, compliance risks, and improvement opportunities.

This foundational work enables traceability, audit readiness, and alignment with strategic transformation goals. Working closely with the Process Improvement Lead and Change Lead, the analyst translates operational insight into actionable inputs for future-state design and delivery. The role supports harmonisation across workstreams, ensures consistency in documentation standards, and contributes to the development of governance artefacts that underpin decision-making and benefit realisation. Accuracy, objectivity, and stakeholder collaboration are central to success in this role.

Required Skills

• Document the as-is process landscape across Underwriting & Distribution (U&D), capturing workflows, systems, handoffs, and stakeholder roles
• Conduct structured walkthroughs and interviews with SMEs to surface operational pain points, inefficiencies, and compliance risks
• Develop and maintain process maps and artefacts that support traceability, audit readiness, and downstream transformation activities
• Identify duplication, gaps, and improvement opportunities, feeding insights into the to-be design and change backlog
• Support harmonisation across workstreams, ensuring consistent documentation standards and alignment with governance frameworks
• Collaborate with the Process Improvement Lead and Change Lead to validate findings and inform prioritisation of change initiatives
• Maintain version control and change tracking across process documentation, ensuring transparency and accountability
• Assist in the development of executive summaries, validation logs, and benefit statements for governance and stakeholder review
• Contribute to lessons learned and continuous improvement cycles, embedding insights into future process engineering effort

This is a 12-month Fixed Term contract offering £50K per annum + benefits package. The role is home based with expensed travel to various offices when required.