Business Messaging Specialist (EMEA) London, UK • Sales & Marketing • Sales London, UK Sales & ...

Meta is seeking a high-performing Business Messaging Specialist (BMS) with experience in enterprise sales and client success within high-growth, B2B tech or SaaS environments. This individual will play a critical role in driving the adoption and revenue growth of Meta's Business Messaging solutions across key EMEA markets. The BMS will be responsible for developing and executing go-to-market strategies, managing a defined book of business, and collaborating closely with cross-functional teams to deliver measurable impact for clients and the business.This role requires a deep understanding of the EMEA landscape, strong consultative selling skills, the ability to translate client needs into strategic messaging solutions, and a passion for innovation in business communication.

Business Messaging Specialist (EMEA) Responsibilities

Drive revenue growth and strategic account planning for a defined book of business, with a focus on Business Messaging solutions

Partner closely with Client Partners, CSMs, and cross-functional teams to identify opportunities, prioritize accounts, and execute on growth initiatives

Act as a subject matter expert and trusted advisor on Business Messaging across internal and external stakeholders, including clients' C-suite decision makers

Conduct in-depth conversations with clients to understand their business objectives and connect them to the value of Business Messaging

Analyze industry trends, market dynamics, and business KPIs (P&L, ROI, EBITDA, etc.) to guide client strategy and solution adoption

Identify opportunities for growth across verticals such as eCommerce, travel, real estate, digital natives, and sovereign wealth-related sectors

Support the development of case studies and success stories to highlight EMEA's role in pioneering the Business Messaging go-to-market approach

Participate in regional events and activations, including F1 sponsorships and workshops, to raise awareness and drive client engagement

Collaborate with cross-functional teams across product, marketing, partnerships, operations, and sales enablement to improve go-to-market execution

Deliver feedback from the market to influence product development and shape future business messaging offerings

Minimum Qualifications

Bachelor's Degree in Economics, Business, Finance, or related field

5+ years of experience in enterprise sales, business development, or customer success in B2B tech or SaaS

Proven experience in solution selling, working directly with large regional or global clients across multiple industries

Demonstrated ability to translate complex business needs into strategic product solutions

Strong understanding of the EMEA market, including economic, political, and cultural dynamics

Excellent communication and collaboration skills with experience engaging C-level stakeholders

Preferred Qualifications

Master's Degree in Business Administration or related field

Experience with business messaging, conversational commerce, or omni-channel customer support products

Experience working across multiple countries within a single region or portfolio

Experience influencing product or marketing strategy through frontline client feedback

Ability to work effectively under pressure, navigate ambiguity, and deliver consistent results

Familiarity with a broad set of verticals, including financial services, retail, telecommunications, travel, and digital platforms

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .

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Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .