Business Intelligence Analyst

Are you passionate about using data and insight to drive better decision making and organisational performance? We are looking for a Business Intelligence Analyst to turn data into meaningful insight, helping stakeholders understand performance, identify trends, and support evidence based decision making across the organisation.

The role

This is a varied and impactful role where you will work with colleagues across the organisation to develop insight, reporting and analysis that supports evidence based decision making. You will help stakeholders understand performance, identify emerging trends and evaluate the impact of our work across a range of regulatory and organisational activities.

You'll contribute to reporting and insight relating to areas such as pharmacy registration, fitness to practise activity, inspections and assurance programmes, organisational performance, and trends across the pharmacy profession.

We are looking for someone with strong analytical capability, good SQL skills and the ability to turn complex information into clear, accessible insight.

The successful applicant will:

• Have experience contributing to a business intelligence, reporting or analytical function, using data from a range of internal and external sources.
• Be comfortable analysing and interpreting complex information and communicating insights clearly to a range of stakeholders.
• Have good SQL skills and experience using reporting or business intelligence tools to extract, analyse and present data.
• Have a strong understanding of data quality principles and approaches to data quality improvement.
• Have experience of supporting the development of new reporting processes, systems or ways of working.
• Demonstrate strong organisational and collaborative working skills, with the ability to manage competing priorities and deliver to deadlines.
• Have experience managing or responding to data requests, including prioritising queries, producing ad hoc analysis and identifying opportunities to improve or automate recurring reporting.
• Have an unwavering commitment to equality, diversity, and inclusion.

Benefits when joining our team

In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work life balance and workload plus an excellent benefits package that includes:

• 30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
• Flexible working arrangements.
• Career breaks and sabbaticals.
• Life assurance, season ticket loan, bike loan and many more.

About the GPhC

We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.

Our organisation has a long term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.

We have adopted a hybrid working approach which combines office and home working. Staff are currently required to attend the office for a minimum of 12 days per quarter, with these arrangements due to be reviewed in January 2027.

We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.

We welcome applications from all sections of the community

We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator.

Whilst we are proud to be members of the Disability Confident Scheme, you don't have to have a disability for us to discuss reasonable adjustments. Please let us know if you need any support during the application or interview process and we will happily discuss this with you.

Important Notice for Applicants

As part of our pre employment screening process, this role is subject to a basic Disclosure and Barring Service (DBS) check. In addition, the GPhC will conduct Fitness to Practise (FtP) checks for any applicant who is currently, or has previously been, a registrant of the GPhC. Applicants will be asked to declare this during the application process and may be subject to further internal verification. Any findings may be considered as part o