Business Development/Account Manager

Role: Business Development/Account Manager
Location: Northwest England (Manchester, Liverpool, Chester & Lake District areas)
Contract: Permanent
Hours: Mon - Fri 8:00am - 4:30pm (100% office based unless out on the road)
Salary: Up to £40,000 per annum Car Benefits

We are currently recruiting for a professional, relationship-focused Business Development / Client Account Manager for our client based near the Newton/Haydock area.

The successful candidate will be responsible for managing and developing a portfolio of existing customers, re-engaging previous users of services, and generating business opportunities from an extensive company database.

This is not a high-pressure sales environment or a commission-driven role. Instead, we are seeking an individual who enjoys building long-term relationships, providing excellent customer service, and identifying opportunities.

As the Business Development/Account Manager, your key responsibilities will be;

• Manage and develop relationships with existing customers across the Northwest region.
• Reactivate lapsed and non-current customers through regular contact and relationship building.
• Conduct customer visits and meetings throughout Manchester, Liverpool, Chester, the Lake District, and surrounding areas.
• Work closely with an experienced operational team member who will provide technical and industry support.
• Maintain regular communication with customers via telephone, email, and face-to-face meetings.
• Produce accurate customer records and updates using company systems.
• Develop a strong understanding of customer requirements and provide suitable service solutions.

As the Business Development/Account Manager, will you have the following skills;

• Previous experience in Business Development, Account Management or Sales.
• Background within Freight Forwarding, Manufacturing, Warehousing, Industrial Services, Distribution, or a similar B2B environment.
• Strong communication and relationship-building skills.
• Comfortable visiting customers and developing business opportunities throughout the Northwest.
• A professional and trustworthy individual who can work independently and represent the business positively.
• Full UK driving licence.

This is an excellent opportunity for someone who enjoys developing long-term customer relationships rather than working in a high-pressure sales environment. You will inherit an established database of current and previous customers, receive strong operational support from experienced colleagues, and join a stable business where many team members have built long service careers.