Business Development Manager, Digital & Print

Business Development Manager, Digital & Print Business Development Manager, Digital & Print

We have an exciting opportunity for a Business Development Manager to join our team. This is a Hunting role to find and develop work out of new accounts for Capita Intelligent Communications (CIC).

Capita Intelligent Communications (CIC) offers a range of integrated solutions delivered in-house that can enable an organisation to dramatically improve how information is input, handled, archived, and then output and communicated to stakeholders by the business.

Solutions include digital mailroom, invoice and forms processing, transactional print, hybrid mail, print management, onsite managed print solutions, web-based repositories, storage, destruction and consultancy, and recent AI initiatives that help businesses process more efficiently

This is a mobile role, you will be required to travel between clients and CIC' production facilities, you will need a full clean driving licence and be prepared to travel extensively with this role.

Job Description

What you will be doing :

• Bring in new business - specifically new Commercial work that can fit CICs existing Outbound and Inbound Services - both physical and digital
• Develop a Growth Business Plan and brief the Sales Director and SLT for agreement on strategy - including possible requirements for generation of Marketing and any other requirements to fulfil sales
• Develop and maintain an accurate pipeline of new business opportunities.(using Salesforce)
• Work collaboratively with the Sector Leads within Capita to make sure CIC meet its overall target - this may include supporting the sales team with existing presentations and collateral and cross selling CIC to these verticals
• Draft solution specifications and calculate and submit quotations for new business with the support of financial, pre-sales and operational teams where necessary
• Work with the Growth Rate Card cost model and maximise Revenue on top of that
• Work with pre-sales teams and facilitate scoping and business analysis to ensure CIC fully understand any requirement and can draft the appropriate solution
• You will develop a deep understanding of our client's needs and ensure CIC are positioned to identify and win any new business opportunities and ensure new clients are aware of CIC's capabilities and range of services. This may include presenting or performing product demonstrations.

What we're looking for :

A minimum of 3 years experience in winning and delivering complex deals

Demonstrable evidence of winning new work / new logos in physical and digital comms (value of deals circa £5million +)

Ability to build close working relationships at all levels

Sales orientated

Ability to be consultative and diplomatic to clients with excellent interpersonal and communication skills

About Capita Growth:
Our Growth Function is one of Capita's central corporate functions and is redesigning how we do business. We're improving and standardising our sales processes, and creating consistency in training, technology and knowledge sharing. We're also multi-lingual, multi-functional and multi-talented. Join us and discover better as you empower our sales teams to focus on developing our business.

What's in it for you?

A competitive salary plus a generous commission programme

23 days' holiday (rising to 27) with the opportunity to buy extra leave

company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two week and plenty more

voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology

the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you. You can contact the Talent Acquisition Partner for this role on

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email or call and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

We will be in touch with you regarding your application shortly, however if you need to contact our recruitment team please email

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.