Business Development Manager

Driving Growth, Delivering Impact - Unlocking New Business for Capita Public Service

As a Business Development Manager in our Learning and Defence and National Preparedness sectors, you'll play a pivotal role in driving year-on-year profitable growth by identifying, nurturing, and closing new customer and business opportunities. You'll unlock the full potential of CPS's offerings by championing our propositions, collaborating across client groups, and strategically connecting the dots to maximise growth opportunities and deliver real impact.

This is a remote role with some limited client travel as required.

We're truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds.

What you'll be doing :

• Prospect, nurture open and close a portfolio of new customer / new business opportunities to deliver year on year profitable CG growth
• Maximise the full growth opportunities for Capita Public Service (CPS) by pulling through CPS propositions and collaborating across CPS Client Groups to share potential growth opportunities
• Developing compelling win strategies that prospect, nurture, open and close new business opportunities within the CG target- sector plan or overall GTM strategy. Primary focus of the role is new business acquisition (new logo's and new business from existing clients)
• Driving sales performance to originate, secure and deliver a robust multi-year pipeline of new business in support of the growth strategy and plan
• Lead qualification recommendations, through sales governance, ensuring opportunities & deal proposals adhere to commercial, operational and architectural standards
• Demonstrate rigorous sales forecasting and management of the sales pipeline (using the full Salesforce capability) to enable accurate data-led planning, reporting & performance & risk management

What we're looking for :

• Business Development experience - demonstrable experience of robust business development in complex market environments
• Ability to show where you have won business of £10M TCV +
• Experience of the Learning or Defence Services industry desirable
• Self-starter able to work from white space to generate, influence, nurture and close opportunities
• Operates at senior / mid-levels of Customer policy & decision-making
• Engaging communicator, able to excite clients with compelling CPS offerings & build impactful, trusting relationships quickly
• Demonstrates resilience and decisive, timely decision-making to close or pursue opportunities, ensuring pipeline health and efficiency to maximise sales value for CG and CPS
• Drives & models best practise sales disciplines in business development practise, account planning, opportunity pipeline management, reporting and risk management (super-user of Salesforce)
• Deep market understanding & insights to build credibility and trust with new and existing clients and create & deliver growth strategies that deliver value

About Capita Public Service:

We are a leading service provider to the UK Government, trusted to help address some of society's biggest challenges. We partner with government departments to support with areas that are integral to everyday life: Central Government, Defence, Learning, Fire and Security; and Local Public Service. Our work ensures that everything runs smoothly and effectively. Capita CPS are proud to be delivering services that positively impact the lives of people across our nation, from soldiers and students to pupils and pensioners

What's in it for you?

• A competitive basic salary of up to £70,000
• Commission structure
• 23 days' holiday (rising to 27 ) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Home based role

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss.For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team -

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.