Business Development Manager - UK

Onepilot makes outsourcing simple and flexible. We enable high-growth brands to scale their operations with high-quality, human-powered support - available instantly, 24/7, across all channels.

Founded in 2021, we're a venture-backed startup with offices in London and Paris, and 250+ customers across Europe. As we continue scaling up in the UK, we're looking for a sharp, driven talent to fuel our growth.

Job Description

As Business Development Manager, your mission is to open doors and create new sales opportunities with companies that would benefit from outsourcing their customer service to Onepilot.

This is a front-line outbound sales role - you'll be responsible for booking qualified meetings (demo 1s) that convert into new customers. You'll work closely with our Head of Sales UK/I, attending events and generating pipeline through creative outreach and relationship building of existing and new partners.

This role is ideal for someone with 3+ years of B2B sales experience who loves the challenge of getting in front of decision-makers and wants to grow into a full-cycle closing role over time.

What you'll do:

Identify and qualify new business opportunities through outbound prospecting

Book high-quality demo meetings with C-level, VP, and Head of Ops/CX stakeholders

Manage your pipeline using Hubspot, LinkedIn Sales Navigator, and outbound tools like Lemlist and Kaspr

Attend and represent Onepilot at 2-3 UK-based industry events per month

Build long-term relationships with prospects through a mix of online and in-person engagement

Collaborate closely with Sales, Marketing, and Ops teams to align efforts and improve messaging

Track performance and report KPIs regularly to the Head of Sales

Preferred Experience

3+ years experience in B2B sales (agency, service-based or SaaS welcome)

Proven track record of outbound success (cold outreach, events, self-sourced pipeline)

Confident, energetic, and highly motivated to learn and grow

Comfortable speaking with senior stakeholders (COO, CCO, Head of CX/Ops)

Strong written and verbal communication in English; another language is a plus

Skilled with Hubspot and familiar with modern sales tech stack (Sales Nav, Lemlist, etc.)

Able to be in our London office at least 3 days per week

What we offer

A pivotal role in our UK expansion - you'll shape how we grow in this market

Competitive salary + commission

Equity package

Flexible remote policy (hybrid, not fully remote)

30 days holiday + private health cover

MacBook, Wework access, annual team offsites

Recruitment Process

Introductory call with a People & Culture team member to present the role and answer your questions.

Second interview with George, Head of Sales UK/I. You will have to prepare a business case for this interview.

Final interview with Adrien our CEO and one other team member