Business Change Manager / Process Consultant

LocationBloomsbury Square, London, United Kingdom# Business Change Manager / Process Consultant at N Consulting LtdLocationBloomsbury Square, London, United KingdomSalary£45 - £50 /yearJob TypeContractDate PostedOctober 28th, 2025Apply Now Business Change Manager (Process Consultant - Change Management & CMDB) Location: London (Hybrid - 2 days WFO) Contract Duration: 6 months (extension likely)We're seeking an experienced Business Change Manager / Process Consultant to drive the adoption and continuous improvement of Change Management and CMDB (Configuration Management Database) processes within ServiceNow . Key Responsibilities Lead and implement process improvements across Change Management and CMDB in ServiceNowDrive stakeholder engagement and promote process adoption across teamsDeliver training , communications , and change management initiatives to ensure consistent data quality and complianceCollaborate with IT and business teams to establish clear data ownership and accountabilityMonitor and report on process performance to support ongoing improvements Must-Have Skills Proven experience with ServiceNow Change Management and CMDB processesStrong background in organizational change management and process consulting Excellent communication, facilitation, and stakeholder management skills Nice to Have ServiceNow Certified System Administrator (CSA) certificationExperience delivering change initiatives in large or complex enterprise environments Why Join You'll play a key role in shaping and embedding best practices for ServiceNow adoption, driving meaningful change and operational excellence across the organization.